Compliance Administrator

4 months ago

Bracknell, United Kingdom HealthHero Full time

As HealthHero expands the Private GP/CP health service, the need for ongoing safe compliance and resourcing is key to ensure staffing levels meet the service demand. This role exists to support the business in onboarding and maintaining the CP’s/GP’s in a timely manner, following policy and protocols correctly.

To be available to complete any GP/CP resourcing activity such as interview, onboard and train GP’s/CP’s in

the evenings & weekends where appropriate.

**RESPONSIBILITIES**
- To ensure that all forms of communication activity represent HealthHero as a highly professional organisation delivering high quality service and promoting a positive working environment in line with the company policies & procedures.
- To build a strong & professional supportive relationship with all GP’s promoting a highly sought-after work culture where GP’s recognise and celebrate the clinical quality through a safe, caring, effective & responsive service.
- Process all paperwork in accordance with requirements, including but not exclusive to compliance checking, accurate and timely data inputting, identifying issues etc.
- To document all company and personnel information with attention to detail following all GDPR and data protection guidance.
- To work with all necessary departments within HealthHero Solutions to achieve a smooth and professional GP onboarding process contributing to HealthHero Solutions being an employer of choice.
- To deliver the requirements of our compliance policy and procedures demonstrating attention to detail, clear communication, effective and efficient responses that leads to a positive outcome for all parties involved.
- To keep up to date and accurate GP records using agreed quality monitoring systems in order to accurately monitor the process of all compliance requirements.
- To update GP and staff details when required on the appropriate platforms.
- To track and provide key onboarding data for reporting purposes.
- To undertake relevant training as and when required in order to effectively deliver the role
- To carry out activities as requested by the Senior Management Team as and when required to support the business objectives.
- Managing the compliance renewal of existing GPs via Credentially.
- Completing GP compliance audits.
- Supporting the Patient Experience Team & Call Centre with ad hoc support when necessary.

**Requirements**:

- Ideally, have experience undertaking internal audits.
- Be proficient using MS Office packages, especially Excel.
- Have excellent written and verbal communication skills.
- Demonstrate attention to detail and problem-solving skills.
- Possess strong organisational skills with the ability to multitask.
- Be both a team player and a capable independent worker.

**Benefits**
- Life Assurance
- Work From Home
- Pension Scheme
- Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
- Health Cash Plan

**Disclaimer**

We take your data privacy seriously and commit to processing your data in line with GDPR guidelines. Please see our Privacy Notice detailing how we manage your applicant data. By proceeding through the applicant stage we understand that you are in agreement on how we will manage your data.

We’ll need to take background checks relevant to the role, which will include a Right to Work check, employment references and if applicable DBS check.
- You will receive ongoing training and support and there is an excellent opportunity for career progression.
- Pension Scheme
- Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
- Health Cash Plan
- 20 days holiday (with an additional day for your birthday)
- Free parking

**Disclaimer**

We take your data privacy seriously and commit to processing your data in line with GDPR guidelines. Please see our Privacy Notice detailing how we manage your applicant data. By proceeding through the applicant stage we understand that you are in agreement on how we will manage your data.

We’ll need to take background checks relevant to the role, which will include a Right to Work check, employment references and if applicable DBS check.

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