Office Administrator

3 months ago

Sawbridgeworth, United Kingdom Central Surgery Full time

**Job description - Central Surgery Bell Street Sawbridgeworth**

**JOB TITLE: OFFICE ADMINISTRATOR - Clinical Coder/Summariser**

**REPORTS TO: OFFICE MANAGER**

**Hours: 37.5 hours per week**

**Job summary**:
To ensure a high standard of accuracy in maintaining patients records for the Practice and to provide administrative support to the practice manager, doctors, and health professionals.

**Job responsibilities**:

- Scan and read code relevant information from clinical letters into the Practice computer system (SystmOne), working strictly in accordance with the scanning protocol.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To receive and dispatch mail and maintain a pending system.
- Review medical records and produce an accurate summary of the patients medical history.
- Accurate filing of patient records and correspondence, maintaining a high standard of medical records in line with Practice procedure.
- To make appointments, bookings and admissions as required.
- To provide a word processing service for GPs and health professionals as required. This includes the typing of letters, reports, minutes, memorandums, dealing with tasks etc. in an accurate and quality manner.
- To monitor QOF and arrange medication reviews.
- To assist the office manager with all clerical and administrative duties.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role.
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified

**Equality and diversity**:
The post-holder will support the equality, diversity, and rights of patients, carers,

and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental. and respects their circumstances, feelings priorities and rights.

**Personal/Professional development**:
The post-holder will participate in any training programme implemented by the

practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

**Quality**:
The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
- Work effectively wit

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