Partnership Account Coordinator
2 weeks ago
We are looking for an experienced, dedicated individual to join our Civil Service Partnership Team to support with relationship management by co-ordinating and supporting with reporting, associated campaigns and generating key intelligence for both internaland external customers.
This position can be delivered on a remote basis with some opportunity for work in the feild.
**Who we are**:
One of the UK's leading Apprenticeship providers, we help businesses realise their potential by delivering training that builds a better workforce. Most importantly, we're all about a democracy of opportunity so we put quality first, we work collaboratively,and we embrace change.
**Why Lifetime?**
Life-changing opportunities are at the heart of what we deliver and who we are, and this is your chance to bring your experience and passion to helping to drive positive change within the industries we support.
Wherever you join us - in whatever role - your hard work and ability to work collaboratively will change lives. And you'll be in great company, working with a supportive, friendly team who will encourage you to grow and develop.
As one of our life changing people you have access to a package of benefits designed to reward and recognise your hard work and realise your professional potential.
**What will you be doing?**
- Manage learner pipeline to ensure leads and opportunities are processed in a timely manner
- Manage administration and campaigns to ensure projects and initiatives are completed on time
- Monitor the effectiveness of campaigns, producing reports on a regular basis for both internal and external use
- Maintain accurate data associated to employer partners within CRM to ensure all compliance requirements are met
- Guarantee effective processing of finance related administration to ensure timely payments are transacted
- Create internal briefing documents to support with launching new Departments(Partners), Curriculum and Marketing requests to ensure effective delivery of partnership objectives
**What will you bring to the role?**
- Experience of working in a customer focused environment to deliver high levels of customer service
- A high level of confidence with technology such as Microsoft Office, CRM and video conferencing platforms
- Accuracy and ability to follow instructions
- Confident and professional telephone manner with the ability to build rapport quickly
- High attention to detail
- Ability to carry out basic analysis on information
- Good organisational and problem-solving skills
**What's in it for you?**
- 25 days annual leave
- Contributory Pension (company matched)
- Life Assurance
- Great benefits, reward and recognition and wellbeing package
- A comprehensive programme to support your personal and professional development
Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be:
Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work.
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