Current jobs related to Apprenticeship in Customer Services - Feltham - DSV UK

  • Apprenticeship International Freight Forwarding Air

    3 months ago

    Feltham, United Kingdom DSV UK Full time

    It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an...

  • Customer Feedback Officer

    3 months ago

    Feltham, United Kingdom Lampton Services Full time

    Job Advert **Customer Feedback Officer** £32,000 - £35,000 Feltham Permanent **About Lampton Group** Voice of the Customer and Community (VoCC) is a dedicated team and environment that takes full accountability and responsibility for the customer experience and the community impact across Lampton Community Services and the group. Underpinning...

  • Customer Service Representative

    4 months ago

    Feltham, United Kingdom BioTalent Full time

    BioTalent are partnering with an innovative, temperature-controlled, logístical solutions company to find an ambitious Customer Service Representative to join their dynamic and growing Customer Services team. This is an exciting opportunity with a company who are about to embark on exciting growth due to a growing sales pipeline giving you the opportunity...

  • Customer Service Representative

    3 months ago

    Feltham, United Kingdom BioTalent Full time

    BioTalent are partnering with an innovative, temperature-controlled, logístical solutions company to find an ambitious Customer Service Representative to join their dynamic and growing Customer Services team. This is an exciting opportunity with a company who are about to embark on exciting growth due to a growing sales pipeline giving you the opportunity...

  • Customer Service Coordinator

    1 week ago

    Feltham, Greater London, United Kingdom Reed Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key ResponsibilitiesOrder Processing: Ensure all customer orders are captured and...

  • Customer Service Coordinator

    1 week ago

    Feltham, Greater London, United Kingdom Reed Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key ResponsibilitiesOrder Processing: Ensure all customer orders are captured and...

  • Customer Service Coordinator

    2 weeks ago

    Feltham, Greater London, United Kingdom Reed Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key ResponsibilitiesOrder Processing: Ensure all customer orders are captured and...

  • Customer Service Coordinator

    5 days ago

    Feltham, Greater London, United Kingdom Reed Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key ResponsibilitiesOrder Processing: Ensure all customer orders are captured and...

  • Customer Service Coordinator

    4 days ago

    Feltham, Greater London, United Kingdom Reed Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key ResponsibilitiesOrder Processing: Ensure all customer orders are captured and...

  • Customer Service Executive

    3 months ago

    Feltham, United Kingdom Nomad Foods Full time

    Overview: Customer Service - order to cash role. Key contacts include Customer Operations planners, Sales, Demand Planning, Finance, Transport providers and Customers. Processing orders across key accounts, liasing with both internal and external stake holders to reach order fulfilment targets. To deliver excellent customer service from planning through to...

  • Customer Service Representative

    5 days ago

    Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers feel valued and supported throughout their visit.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    5 days ago

    Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers feel valued and supported throughout their visit.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Feltham, Greater London, United Kingdom Reed Full time

    Job Description**Job Title:** Customer Order Processor**Job Summary:** We are seeking a highly organized and detail-oriented Customer Order Processor to join our team at Reed. As a key member of our customer service team, you will be responsible for managing the planning, receipt, and action of all orders and queries to lead time.Key Responsibilities:Order...

  • Customer Service Representative

    1 week ago

    Feltham, Greater London, United Kingdom Parkside Office Professional Full time

    Job Summary:Parkside Office Professional is seeking a highly skilled Customer Service Executive to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring seamless order management processes.Key Responsibilities:Order Management: Ensure all customer orders are accurately...

  • Customer Service Representative

    1 week ago

    Feltham, Greater London, United Kingdom Parkside Office Professional Full time

    Job Summary:Parkside Office Professional is seeking a highly skilled Customer Service Executive to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring seamless order management processes.Key Responsibilities:Order Management: Ensure all customer orders are accurately...

  • Customer Service Executive

    3 weeks ago

    Feltham, United Kingdom Parkside Office Professional Full time

    My client is seeking a Customer Service Exceutive to join their team ASAP. As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time. You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery...

  • Customer Assistant

    3 months ago

    Feltham, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Feltham Club offering a 10 Hour Contract working Saturday Only - Shifts will start no earlier than 9am or finish no later...

  • Customer Assistant

    3 months ago

    Feltham, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Feltham Club offering a 15 Hour Contract working Friday Evening and All Day Saturday (shifts starting no earlier than 9am...

  • Customer Service Assistant

    4 months ago

    Feltham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Feltham, TW14 8RD **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Executive

    2 weeks ago

    Feltham, United Kingdom Parkside Full time

    As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time. You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process. * Ensure all customer orders are captured and...

Apprenticeship in Customer Services

4 months ago

Feltham, United Kingdom DSV UK Full time

To meet customers’ requirements and present as the “professional” in customer support to both internal & external customers & suppliers for the safe and efficient transport of cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety.

**Easily Accessible from**:Hounslow, Spelthorne, Surrey and Hillingdon

**Apprenticeship summary**

**Annual wage**

£15,600

Salary Starts at £15,600 p.a., rising to £17,680 pa after 6 months & £19,760 after 12 months

**Working week**

Monday - Friday, 08:30 - 17:00

Total hours per week: 40 hours a week

**Expected duration**

15 Months

**Apprenticeship level**

Advanced
Level 3 (A level)**What will the apprentice be doing?**

After an initial training period of 6 months the successful applicant will be embedded with other DSV staff at customer premises in Hammersmith. Travel to and from these will be reimbursed.

Some of the Key Tasks of a Customer Service Specialist:
You will be given training and support to enable you to be fully proficient in the below:

- Communicate effectively in a professional manner with customers & suppliers
- Receive jobs, review for accuracy & allocate to service providers
- Ensure legislative compliance in all areas including customs declarations
- Validate shipment routing against operating procedures and guidelines (exports)
- Confirm departure (exports)
- Arrange collection with supplies, delivery to customer (imports) & monitor proof of delivery
- Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment
- In conjunction with others, plan collection or deliveries to meet the customers or their customers’ needs or requirements
- Proactive support of Customer Service teams
- Liaise with external suppliers to monitor job progress
- Irregularity handling and escalation as appropriate to Level (Team Leader or Manager)

**Benefits**:

- Earn whilst you Learn - You will receive a salary and receive training and guidance from experienced professionals in the industry whilst completing an industry recognised apprenticeship
- Become part of a Company that invests in you. If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 3 Customer Service Specialist Apprenticeship Standard, which includes:

- Level 1/2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)

This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout.

You will have access to an online portfolio to allow you to monitor your progress and log work completed.

**What is the expected career progression after this apprenticeship?**
- You will be working towards a Level 3 Customer Service Specialist apprenticeship
- If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Creative
- Initiative
- Non judgemental
- Patience

**Qualifications**
- GCSE or equivalent Maths and English (Grade (Grade 9-2) Desired) desirable

**About the employer**

Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.

**Employer**

DSV Road Limited

**Address**

Panalpina House

Great South West Road

Feltham

TW14 8NU

**Training**

**Training provider**

SR APPRENTICESHIPS LIMITED

**Apprenticeship standard**

Customer service specialist
Level 3 (A level)

**Job Types**: Full-time, Apprenticeship

**Salary**: £13,650.00-£17,290.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Can you confirm that you are eligible for this apprentice that you have lived in the UK/EU/EEA for the last three years?
- Can you also confirm you are happy that this is an Apprenticeship for 18 months, through SR Apprenticeships and w