Fertility Laboratory Assistant

**Job title**:Fertility Laboratory Assistant

**Full time/ part time**:1 x Full time, 37.5 hours per week (flexible working/ reduced hours considered)

**Salary**: Commensurate with experience

**Who are we?**

Established in 2010, Complete Fertility joined the family of Virtus Health fertility clinics in 2018, the fourth largest global provider of IVF services. At Complete, we pride ourselves on our close-knit and supportive team, development and training opportunities, research opportunities and our drive to improve results and care for our patients. Virtus Health’s Scientific Director is Prof. David Gardner, and we have a close collaboration with colleagues across the Virtus network, in Australia, Singapore, Denmark and Ireland.

We are searching for a Fertility Laboratory Assistant to join our team, where we perform over 600 fresh cycles of IVF/ ICSI each year and over 250 frozen cycles, plus a full range of ART services.

**Who are you?**

We are seeking an enthusiastic individual with excellent attention to detail, organisational and communication skills to support the Fertility Laboratory staff with the day-to-day laboratory duties and administration. The Fertility Laboratory Assistant will play a key role in the success of our Centre, with a range of responsibilities including patient communication, and administrative duties working within a multidisciplinary team.
- Outstanding attention to detail
- An excellent communicator
- Organised and able to work under pressure
- Versatile and flexible
- Compassionate and empathetic
- Strong initiative and problem solving
- Ability to lead by example and positively influence others

This role would suit someone looking for a challenging and varied position within the field of fertility. It could provide excellent experience for those wishing to start their career in the area of fertility or progress on to the Scientist Training Programme in the future. A levels/ BSc with some science experience is desirable but not essential.

**Main Purpose**
- Deal with incoming telephone enquiries and booking appointments where appropriate, including taking payment from patients.
- Perform all administrative tasks relating to the laboratory department.
- Enter information relating to fertility cycles and diagnostic tests onto all laboratory computer systems.
- Ensure the RI witnessing process for consumables is completed correctly. Contribute to the improvement of services.
- Monitor and maintain the laboratory equipment and environment.
- Maintain quality in own work and encourage others to do the same.
- Support equality and value diversity, identifying when own or others’ behaviour undermines equality and diversity.
- Input, store and provide data and information.

**Imagine if we get together**

This is an exciting opportunity for the right person. Complete Fertility is a dynamic and growing business, having recently relocated to a brand-new purpose-built facility. Together with our colleagues across the Virtus Health network, we are world leaders in research and innovation, with amazing opportunities for personal development and for collaboration and sharing knowledge and ideas across continents.

**Our culture**

We are a team with a clear purpose: we work together to continuously improve the care and services we provide. We see a future where everyone in the community has the opportunity to complete their family. Patient care, scientific and clinical leadership and a passion for making a difference to people’s lives is always at the forefront of our minds. Collaboration, agility and the curiosity to investigate new ideas is how we will continue to grow as a market leader.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Work Location: In person