Recoveries Legal Advisor
4 weeks ago
**Job Purpose**:
To manage a caseload of RTA recovery cases, whilst delivering robust quality claims handling, with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.
**Key Duties & Responsibilities**:
- Responsible for a high volume caseload of recovery files, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
- To ensure that the case management system is used and updated at all times
- To use all communication mediums to ensure that cases are progressed as quickly as practicable
- To progress your caseload in a manner to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- To identify early those cases where proceedings would be tactically beneficial to litigate and to pass to the recoveries Litigation team as soon as possible
- Take a practical but commercial approach to settlements and advising clients as to risks
- To help the team achieve and exceed various targets set in relation to, for example, monies recovered and lifecycles without compromising the firm’s integrity
- To liaise appropriately and timely with sources, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
- Perform to a high level in a target orientated environment
- To undertake any other tasks as deemed relevant and reasonable by the business
**Experience & Knowledge**:
- Previous experience of dealing with customers or other stakeholders in a customer service environment
- Excellent negotiator with strong communication skills
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills
- Focus on delivering quality service to clients and the firm
Job reference: INDP
**Salary**: £21,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- Bachelor's (preferred)
**Experience**:
- Legal: 1 year (preferred)
Work Location: Hybrid remote in Liverpool
Reference ID: INDP
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