Technical Customer Champion

4 weeks ago

Bradford, United Kingdom M-TWO Full time

**Job title: Technical Customer Champion**

**Location: Bradford**

**Salary: £30k + bonus + company benefits**

**Join the team as a Technical Customer Champion**

Are you a few years into your career and seeking a new challenge? Feeling ready for development and guidance? Perhaps you're eager for a company that values your commercial strengths and invests in your future?

**About the company**: They cherish their company culture and are looking for like minded individuals that work hard and have fun along the way. These principles shape their interactions with their team, customers, and suppliers. The company is one of the largest distributors of polypropylene, laminates, and special films.

**About the Role**: As a Technical Customer Champion, you'll play a pivotal role in ensuring their clients receive top-notch service and products. Working closely with global suppliers, you'll manage projects from artwork review to press approvals. This dynamic position may have you in the office one day and jetting off to Europe or the Far East the next, with or without clients present.

**Key Responsibilities**:

- Coordinate with suppliers worldwide, building strong relationships to meet customer needs.
- Oversee projects with precision, from artwork reviews to press approvals.
- Provide exceptional customer service, ensuring high-quality products are always available.
- Receive comprehensive training on print processes, material properties, and relationship management.
- Leverage your technical aptitude and creative ability to excel in the role.

**Qualifications**:

- Experience in customer service or purchasing preferred.
- Technical or creative background advantageous.
- Strong attention to detail and problem-solving skills.
- Ability to travel occasionally for business needs.
- Enthusiasm for continuous learning and development.

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: techcust5

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