Kyc Administrator

**Job title: KYC Administrator**

**Contract: Permanent Full Time**
**Reference: RH682**

**Based in: Hybrid working, Kingshill base**

**Department: KYC**

**Hours: 35 hour per week**
**Grade: B**

**Salary: £21,930 per annum**

We have an opportunity for you to join our team as our **KYC (Know Your Customer) Administrator** for the **Charities Aid Foundation (CAF**) ). You will be an integral part of the team of our award winning team, who look after our new and existing customers. Our office is based in **Kingshil**l, Kent where you will initially be based full time for training and you will be **based part of your time in the office and part of your time working from home.**

You will join us on a **full time**, **permanent** basis working **Monday to Friday, 35 hours a week. **Working hours are **9am to 5pm** with an hour for lunch but flexibility is available.

At CAF you will be joining a workforce who are passionate about accelerating society’s progress towards a fair and inclusive future for all. We are people focused, driven by innovation and together, we are building a great and safe great place to work.

**In return for joining as our Customer Service Representative you will receive**:

- Salary £21,930
- 24 days holiday plus bank holidays
- Excellent - on-going training programme
- Excellent pension scheme
- Private Health care cover
- Life assurance
- On-going learning and development
- Annual flu vaccination
- Employee Assistance programme to support your health and wellbeing
- CAF volunteering day

**As our KYC Administrator your key responsibilities will include**:

- Corresponding with customers via telephone and in writing
- undertaking customer and Anti-Money laundering checks
- Customer transaction monitoring.
- Providing excellent administrative service to existing and new customers

**Skills required of our KYC Administrator**:

- Customer service experience (perhaps you have worked in a customer contact centre before or a customer facing role and are looking for a new opportunity or you have finished education and are looking for your first role).
- Excellent verbal and written skills
- Excellent attention to detail
- Comfortable working in a fast paced environment
- Good team player
- Able to work well under pressure
- Used to working to deadlines
- Confident taking ownership
- MS Office and Outlook experience

RH682