Customer Service Advisor

5 months ago


Pangbourne, United Kingdom AGTC LtdLaura James Full time

**Who are we?**

We are Laura James. We make and sell beautiful home & garden furniture. We are in a period of growth, and it is an exciting time to join our team in Pangbourne, Near Reading, Berkshire. With the customer at the heart of our business, we work as a team, to break boundaries and get things done to ensure Laura James delivers quality furniture day after day to our growing customer base.

**The Role**

We have a fantastic new opportunity within our Customer Service Team for an Customer Service Team Agent. We are looking for a highly motivated individual, someone who is passionate about ecommerce and and customers.

**Role E-Commerce Customer Service Advisor**

You will have proven experience within a customer service industry and must be comfortable in dealing with a wide range of customer enquirers, and fluently speaking English. You'll be handling phone calls and responding to queries using CRM (Zendesk). Knowledge of Online sales would be an added bonus, but full training will be given.

**Key Tasks**:

- Being the main point of contact for telephone enquiries

**Key Skills required**:

- Experience of varying CRM systems Ability to learn new systems quickly Ability to handle multiple projects and tasks at the same time
- Able to work in a small team, taking many tasks at once
- The person must be a strong team player, confident with a ‘can-do’ attitude.
- Be flexible and able to juggle many tasks at once.
- Good Attention to details

If this opportunity excites you, if you have the experience to take on this challenge, we’d love to hear from you.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,000.00-£23,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pangbourne, RG8 7JH: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Pangbourne, United Kingdom AGTC LtdLaura James Full time

    **Who are we?** We are Laura James. We make and sell beautiful home & garden furniture. We are in a period of growth, and it is an exciting time to join our team in Pangbourne, Near Reading, Berkshire. With the customer at the heart of our business, we work as a team, to break boundaries and get things done to ensure Laura James delivers quality furniture...


  • Pangbourne, United Kingdom AGTC LtdLaura James Full time

    **Who are we?** We are Laura James. We make and sell beautiful home & garden furniture. We are in a period of growth, and it is an exciting time to join our team in Pangbourne, Near Reading, Berkshire. With the customer at the heart of our business, we work as a team, to break boundaries and get things done to ensure Laura James delivers quality furniture...


  • Pangbourne, United Kingdom AGTC LtdLaura James Full time

    **Who are we?** We are Laura James. We make and sell beautiful home & garden furniture. We are in a period of growth, and it is an exciting time to join our team in Pangbourne, Near Reading, Berkshire. With the customer at the heart of our business, we work as a team, to break boundaries and get things done to ensure Laura James delivers quality furniture...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Your ResponsibilitiesProvide excellent customer service, welcoming and helping customers find what they need.Work across multiple departments,...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Your ResponsibilitiesProvide excellent customer service, welcoming and helping customers find what they need.Work across multiple...


  • Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    Job Role Service Colleague About the Role As a Service Colleague at Asda, you will be working across various departments to ensure the efficient operation of our stores. Every day, you could be serving customers at the checkouts, preparing pizzas, picking items for home deliveries, or restocking shelves. Our customers are our top priority, and we strive...


  • Pangbourne, United Kingdom Premier Heating Solutions Full time

    **Are you available in the evening or at the weekend?** As our business continues to expand, we're looking for a Customer Service Representative/Business Administrator to support our customers and team between 5:00 pm and 8:00 pm during the week and 8:00 am and 6:00 pm over the weekend. You will be responsible for scheduling appointments, following up with...

  • Service Associate

    2 weeks ago


    Pangbourne, West Berkshire, United Kingdom Asda Stores Ltd Full time

    About the RoleAs a Service Colleague at Asda, you will play a vital part in delivering exceptional customer service and ensuring the efficient running of our stores. Your natural friendliness and enthusiasm will shine through as you work across various departments to meet customer needs and exceed their expectations.Your Key ResponsibilitiesProvide...

  • Service Colleague

    4 months ago


    Pangbourne, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Pangbourne Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 21 Pay Rate £12.04 Category Retail Hourly Colleagues, Sales Staff Closing Date 31 July 2024 Service Colleague Our operation runs 24 hours per day, 7...


  • Pangbourne, West Berkshire, United Kingdom Focus Resourcing Group Full time

    Job DescriptionWe are seeking a skilled Treatment Co-ordinator to provide exceptional patient care and support in our Pangbourne office.The successful candidate will be responsible for:Explaining treatment options to potential customersProviding a five-star service to enhance the customer experienceWorking closely with the team to ensure seamless delivery of...

  • Treatment Coordinator

    3 weeks ago


    Pangbourne, United Kingdom Focus Resourcing Group Full time

    A key role has become available for a Treatment Coordinator to work with this expanding private healthcare company based in the UK. The successful candidate will be responsible for communicating the company\u0027s treatment options to potential customers and delivering exceptional customer service to enhance their overall experience.Key responsibilities...

  • Treatment Co-ordinator

    2 months ago


    Pangbourne, United Kingdom CV-Library Full time

    An exciting opportunity has arisen for a Treatment Co-ordinator to join this growing private health care company who are based in Pangbourne. The role will involve speaking to potential customers to explain the treatments on offer as well as providing a five-star service which will enhance the customers' overall experience. Job Type: Permanent position ...

  • Treatment Co-ordinator

    2 months ago


    Pangbourne, United Kingdom Focus Resourcing Full time

    An exciting opportunity has arisen for a Treatment Co-ordinator to join this growing private health care company who are based in Pangbourne. The role will involve speaking to potential customers to explain the treatments on offer as well as providing a five-star service which will enhance the customers' overall experience.Job Type: Permanent...

  • Dog Groomer

    5 months ago


    Pangbourne, United Kingdom Barking Mad pet services Full time

    Overview: **Duties**: - Perform grooming services such as bathing, brushing, haircuts, and nail trimming for various pets - Ensure the safety and well-being of all animals during the grooming process - Communicate effectively with pet owners to understand their specific grooming requests - Maintain cleanliness and organization in the grooming area - Provide...

  • Apprentice Chef

    4 weeks ago


    Pangbourne, West Berkshire, United Kingdom Aramark Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our team as an Apprentice Commis Chef. As a key member of our kitchen team, you will have the opportunity to develop your culinary skills and gain valuable experience in a fast-paced and dynamic environment.Key ResponsibilitiesAssist in the preparation and cooking of meals to a high...


  • Pangbourne, West Berkshire, United Kingdom Greene King Full time

    As a Kitchen Porter at Greene King, you will play a key role in ensuring the smooth operation of our kitchen. Your responsibilities will include maintaining a clean and well-stocked kitchen environment, adhering to high standards of hygiene and safety, and communicating effectively with your team to ensure they have everything they need to deliver...