Medical Receptionist

ASHURST PRIMARY CARE - Lulworth, Skelmersdale WN8 6QS

PART TIME EVENING MEDICAL RECEPTIONIST REQUIRED

We are looking for a part time evening receptionist, to join our team at Ashurst Primary Care.

Days and times to be discussed at interview.

You will also be required to cover over time to meet the needs of the practice and occasionally you may be required to work across our other sites.

**PAY SCALE**:

- salary £10.42
- Key Duties_

Reception Duties:

- Answering telephone calls
- Greeting patients and visitors to the Health Centre in a polite and courteous manner
- Dealing with all requests from patients, staff and health care professionals
- To be able to use the appointment systems (EMIS) confidently and to book, cancel and re
- schedule appointments
- Updating patient details on the clinical system
- Making sure the appointment system runs smoothly
- Checking in samples correctly for Health Care Assistants following required protocol
- Liaising with local pharmacies and dealing with queries
- Filing letters for collection and typing letters to patients
- Giving out result comments from GPs
- Documenting contacts with patients in the clinical system
- Any other duties deemed commensurate with the job grade.
- Scanning documents and workflow
- Dealing with all incoming tasks/work requests
- Coding clinical information onto patients’ records
- Dealing with 3rd party requests for copies of medical records
- Taking payment for private work
- Producing and filing letters for patients
- Generating letters and sending referrals
- Dealing with new patients and de-registrations
- Summarising medical records
- Any other duties deemed commensurate with the job grade.
- Key Competencies_

**ESSENTIAL**

Grade C or above for Maths and English

Computer Literate including the ability to learn new software easily

Well-developed oral and written skills

Flexibility

Able to work under pressure

Ability to use own initiative

Able to work in a team

Willing to undertake any training required to the post

DESIRABLE

Experience of working in primary care setting

Experience in working in an office environment

Ability to prioritise workload

Empathetic to patients’ needs

Able to cope with change

Ability to travel to various sites in West Lancashire and Wigan at short notice

This is a varied role as the duties listed within the above job description. Experience is desirable and would ask that only applicants with genuine interest apply.

CLOSING DATE 22/02/2024 but if we received an exceptionally high number of applicants the advert maybe closed earlier

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: From £10.42 per hour

Expected hours: 12 per week

**Benefits**:

- Company events
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Administrative: 1 year (preferred)
- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 22/02/2024
Reference ID: 2 references required
Expected start date: 01/04/2024