Head Receptionist

6 months ago

London, United Kingdom Inamo Covent Garden Full time

**HEAD RECEPTIONIST**

Famed for being the first to bring interactive ordering systems to the tables of diners, with customisable tech table-cloths and other engaging interactive content, Inamo’s aim is to immerse guests in a beautifully designed world of captivating technology and interactivity whilst serving high quality pan-Asian cuisine. YES guests play here while they eat-and then repeat

What we offer:

- Fantastic annual salary £28 000, plus Tronc OTE- £34 000
- Only applicants with Restaurant Reception experience, knowledge of Open Table booking system.
- Every 2 weeks’ pay and access to interactive Pay dashboard platform
- 28 days of holiday a year
- 50% off your bill for you and your family or friends any time you dine with us
- Christmas day and Boxing day off
- Career progression + clear career pathways from team member up to general manager or even a head chef, because yes-we have done that And not just once or twice Internal team support to learn new skills so you learn more than one skill with us.
- Regular pay reviews - The more you learn and take on responsibilities the more we pay you
- Nutritious free meal per shift (over 6 hours) from our most popular Unlimited Menu-our guests love it -You will love it to
- Company pension scheme
- Flexible shifts
- Site transfer options
- Earn up to £50 through our Refer a Friend Scheme - every friend you refer you get £50 there’s no limit
- Shifts to suit your other commitments and a great working environment.
- Reward and recognition-we love to celebrate Be awarded in our yearly Inamo Award Ceremony. Every Year we give away over a £1500 of prizes
- And last but not least -learn to operate and be part of it our own very famous Sushi-Sake
- Cocktail Masterclasses and Inamo Magic Nights.

What we look for in our inamo family HEAD RECEPTIONIST:

- a team player + great communicator, who has a positive can-do attitude
- a caring individual | you care about other people, our teams + guests you'll be totally focused on creating a positive environment for our guests, encouraging them to explore the menu + try new things
- you’ll have a passion for service, people + fresh food
- you'll be working in a fast-paced restaurant, serving hundreds of guests every day - so we are looking for high energy people
- you'll help to ensure the restaurant is always welcoming + inviting to our guests by maintaining your section to the highest standard + following our health + safety procedures
- you'll be working as part of a brilliant team you’ll have a hunger to learn new skills; we'll give you loads of support during your induction, then you'll offer support to others once you're confident in your role
- in the spirit of change (kaizen), you're always looking to improve + help us be better than the day before
- You are the first face our guests will see once they walking thru the door -SMILE it’s a must for this role.
- Head Receptionist required to be polite+ caring +charming
- Highly motivated to hit the targets.
- Well organised and focused
- Ability to use Open table reservation desk
- Ability to work under the pressure -We know our guests has high expectations And we aim to exceed them.
- Ensure You and Your team members are aware of the current exiting promotions and offers in the restaurant for all our guests.
- Ability to use Design My Night platform and other redemption portals.
- Work together as a team with our Group Guest Relation and Reservation Teams Remember Team work -makes the dream work
- Be able to work with our interactive tables, learn how to manage the menu upload table cloths.
- Be eager to drive sales and increase covers Year on year by maximising walk
- ins and the upsell of items or menus.
- Promote us - be proud of what we do
- Ability to manage your reception team, keep them motivated and passionate about their job
- Follow the standards and concept of our very unique interactive restaurant. No one can be like us
- Ensure You Reception team maintain and deliver the highest standards, we sure you want to be proud of them.
- Actively engage in your own personal development to benefit the business and improve your personal skills - probationary period reviews, annual appraisals, attending training and development courses, all we want is for You to be better and better at what you doing
- Be professional and friendly -be You

**If you love interacting with people and giving service with a smile, please apply**

inamo is an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees when submitting your details, please let us know if you require any support or adjustments during the interview process

***

INDFOH

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