Customer Support Specialist

5 months ago


High Peak, United Kingdom Natural Stone Surfaces Ltd Full time

Natural Stone Surfaces are a leading fabricator of stone worktops. We are based in Chapel-en-le-Frith and cover the whole of the UK. Due to continued growth, we are looking to recruit an **experienced** Customer Support Specialist based at our Head Office and working alongside our External Operations Team.

Serving as a point of contact with queries about products, orders and deliveries; providing responses to technical and non-technical customer queries. In addition, the job holder will provide overall support to the external operations team, who plan the daily workload nationwide, ensuring a timely and high-quality service to all.

Key responsibilities:

- Customer Support
- Return Visit activities
- Customer Feedback
- Planning Support and Appointment Confirmations
- General telephone support
- Customer Service activities
- Daily reporting
- Providing absence cover as required

**Previous experience within a planning or specialist customer service role, proficient at data entry, strong communication skills and confidence with a variety of software packages are all essential attributes for this role**. You must be able to build effective working relationships in a pressurised environment. Your ability to influence along with your persuasive nature will aid your success in this role; with bags of energy and enthusiasm you’ll be a confident go-getter who is passionate about delivering an exceptionally high level of customer service with a great level of confidence.

Full job description is available upon request. Please contact us for further information if you feel that this is the role for you.

**Job Types**: Full-time, Permanent

Pay: From £28,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Referral programme

Schedule:

- Day shift

Ability to commute/relocate:

- High Peak, SK23 0PG: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 5 years (required)

Work Location: In person



  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Professional Customer Support Specialist to join our team at beBee Professionals in High Peak, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when necessary.Process customer orders...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Peak, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Peak, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Experience Specialist to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Specialist to join our retail team in High Peak, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service and support the store's day-to-day operations.Assist customers with...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking an Operational Support Specialist to join our team at beBee Professionals in High Peak. This role involves delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Retail Support Specialist to join our team at beBee Professionals. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...

  • Support Worker

    5 months ago


    High Peak, United Kingdom ivolve Care & Support Full time

    **Vacancy Location**: New Mills, Derbyshire, SK22 4PJ Shifts: Full time - 40 hours per week, Monday to Sunday on a rota basis Pay Rate: £10.42 - £10.80 per hour (dependant on qualifications) Sponsorship: This service does not provide support for Sponsorship at this time About You Care experience is not essential but being passionate, kind, and resilient...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    beBee Professionals in High Peak is seeking a dedicated and compassionate Learning Support Specialist to provide personalized support to students with special educational needs. The ideal candidate will work closely with teachers to develop and implement individualized education plans (IEPs) and create a positive and inclusive learning environment.Key...


  • High Peak, Derbyshire, United Kingdom LTF Recruitment Full time

    Job Title: Academic Support SpecialistLocation: High PeakJob Type: Full-timeAbout the Role:We are seeking an ambitious and driven Academic Support Specialist to join our team at LTF Recruitment. As an Academic Support Specialist, you will be working with students on a 1:1 basis to support their academic progression. You will be responsible for delivering...


  • High Peak, Derbyshire, United Kingdom Prospero Teaching Full time

    Job Title: Autism Support SpecialistWe are seeking a dedicated and compassionate Autism Support Specialist to join our team at a school near Disley. The successful candidate will work closely with students aged 7-16 who require support with their educational and personal needs.Key Responsibilities:* Provide individualized support to students with Autism...


  • High Peak, Derbyshire, United Kingdom Home Instead Full time

    Job Role OverviewThe role of a Care and Support Specialist at Home Instead involves developing and maintaining positive relationships with clients and care professionals. This includes being accountable for monthly client quality assurance checks and reviews.Key ResponsibilitiesSupport clients directly, ensuring their needs are met and their quality of life...


  • High Peak, Derbyshire, United Kingdom Empowering Learning Full time

    Education Support SpecialistWe are seeking an Education Support Specialist to join our team at Empowering Learning. The successful candidate will provide classroom support to students, including those with special educational needs, ensuring they engage with the curriculum.Key Responsibilities:Assist teachers in delivering high-quality lessons, preparing...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in High Peak, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in High Peak, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £18,000 - £24,000

    beBee Professionals in High Peak is seeking an Educational Support Specialist to support our inclusive learning programs. The successful candidate will work closely with SEN students to facilitate their educational and personal growth in a supportive learning environment.Key Responsibilities:Assist SEN students in classroom activities under the direction of...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a dedicated Education Support Specialist to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in High Peak.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students individually or in small groups to reinforce learning...


  • High Wycombe, Buckinghamshire, United Kingdom Lloyds Banking Group Full time

    About This RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team at Lloyds Banking Group.Key ResponsibilitiesAs a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.RequirementsExcellent...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in High Peak. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide individualized...


  • High Peak, Derbyshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking an Education Support Specialist to join our team at beBee Professionals in High Peak, United Kingdom. As a key member of our school community, you will play a vital role in supporting the teaching staff and ensuring the success of our students.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher,...