Events Executive

**Glenapp Castle** is looking for a Events Planning Executive to join our team

Job Summary:
The Event Planning Executive is responsible for supporting the Events Manager and operations team in creating year round experiences and bringing these visions to life through the successful planning and delivery of events at Glenapp Castle.

**KEY PURPOSE**

The key purpose is to ensure that everything is planned for all events, both internally and externally, supporting internal departments to run efficiently and smoothly, and most importantly, that all event and guest information and pre-arrival planning is completed to a five-star standard so the Event Operations Team can consistently deliver a five-star service from guest arrival to guest departure.

**KEY RESPONSIBILITIES**
- Liaison with the Sales team taking over event customer once sale is finalised.
- Liaison with the ‘Event Ops Manager to ensure the event runs smoothly from confirmation, to planning and then until delivery.
- Conducting event show rounds and planning meetings on site at Glenapp Castle.
- Conducting event planning meetings by zoom and in person.
- Close liaison with the Hotel Ops team throughout the planning of larger events.
- Booking of relevant event spaces, activities & experiences in Glenapp's internal systems
- ResDiary, Checkfront & Clock.
- Creation of the internal event sheet capturing all guests’ requirements in a format that the operation team can effectively run the event.
- Updating calendar of Events and keeping event blocks accurate to ensure correct availability for all other rooms for reservations to sell.
- To ensure that all rooming lists and notes are correctly placed into PMS system.
- Client invoicing within agreed timescales & billing on departure
- Liaising and negotiating with event suppliers.
- Handling all event logistics
- Present events at weekly Management meeting.
- Creatively suggest opportunities for guests to enhance their stay and the event success.
- To support the Reservations department and ensure that event and individual reservations and cancellations are processed efficiently.
- To promote and upsell activities and experiences for event guests to book during their stay.

**Requirements**:

- Proven experience as event manager ideally in a five-star environment.
- Computer savvy; proficient in all aspects of MS Office
- Outstanding communication
- Good command of English, both verbal and written.
- Experience of Event operation and delivery.
- Excellent organizational skills and time management
- Customer-service orientation
- A team player with leadership skills
- Great initiative and creative ideas
- Fantastic problem solving skills, thinking out the box
- Excellent attention to detail
- PMS knowledge

Benefits Include:
28 days annual holidays entitlement pro rata.

Death in Service life assurance policy.

Staff Meals on Duty.

Discounted accommodation with Relais & Chateaux, PoB and Luxury Scotland Hotels.

Monthly Gratuities.

50% discount on food in any of our restaurants.

Employee Assistance Programme - access 24 hours a day.

Employee of the month opportunities.

Glenapp uniform.

Enrolment in our pension scheme.

Subsidised live in Accommodation may be available if required.

Company Social event.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person