Theatre Receptionist

4 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Trelawney Theatre Receptionist

To greet and receive and direct patients, carers and visitors at reception desks in line with Trust procedures.

To provide an efficient reception service to all patients and visitors coming into the theatre department, demonstrating good communication skills.

Answer the telephone in accordance with Department procedure.

To be able to prioritise own workload throughout the day.

To understand the complete range of administration functions, responsibilities, and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

To understand the complete range of administration functions, responsibilities and duties both routine and non-routine to contribute to the effective delivery of patient care, through knowledge of hospital systems and consultant practice.

Be the first point of contact for patients, staff and visitors when coming to the theatre department.

Undertake training and be able to order according to need on Unit four. Add patients onto and remove as necessary patients on the Galaxy systems if not already trained.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

For further information about this role please see the attached job description and person specification.