Current jobs related to Customer Services Administrator - Park Royal - Speciality Drinks Ltd


  • Park Royal, United Kingdom Speciality Drinks Ltd Full time

    Speciality Drinks is a fast-growing and world-renowned international spirit's company. Founded in 1999, we were one of the first multi-channel, multi-market global drinks distributors and remain leaders in our field. We're looking for bright, motivated, passionate, and driven people who share our passion for excellence, innovation and delivering great...


  • Park Royal, United Kingdom Speciality Drinks Ltd Full time

    Founded in 1999 by Sukhinder and Rajbir Singh, Speciality Drinks Group is a fast-growing and world-renowned international spirits company. It was one of the first multi-channel, multi-market global drinks distributors and is a leader in** **its field. Now made up of four group companies, it is an independently managed business and a recent addition to the...


  • Park Royal, United Kingdom Speciality Drinks Ltd Full time

    **About Whisky.Auction** Whisky.Auction is a leading online platform for buying and selling whisky, fine spirits, miniatures and memorabilia. We work with an amazing array of old and rare bottles of whisky, fine spirits and wines, and cultivate relationships with our customers around the world. Every team member displays knowledge and enthusiasm for the...


  • Park Royal, United Kingdom Speciality Drinks Ltd Full time

    **About Whisky.Auction** Whisky.Auction is a leading online platform for buying and selling whisky, fine spirits, miniatures and memorabilia. We work with an amazing array of old and rare bottles of whisky, fine spirits and wines, and cultivate relationships with our customers around the world. Every team member displays knowledge and enthusiasm for the...

  • Administrator

    3 months ago


    Park Royal, United Kingdom Bouygues Energies & Services UK Full time

    **Administrator**: Bouygues Energies & Services Solutions - Park Royal Bouygues Energies & Services currently has an exciting opportunity for an experienced Administrator to join our Facilities Management team at the Central Middlesex Hospital in Park Royal, NW10. This is a permanent role working 40 hours per week, Monday to Friday. **The role**: -...


  • Farnham Royal, United Kingdom AWD Recruitment Limited Full time

    Administrator / Customer Service Helpdesk & Service Team Coordinator who has excellent organisational, time-management and administrative skills with a polite, professional and helpful telephone manner is required for a well-established company based in Farnham Royal, Buckinghamshire. ADDITIONAL TRAINING WILL BE PROVIDED **SALARY**: £21,000 - £26,000 per...


  • Park Royal, United Kingdom HG Walter Full time

    We are a family run business that has become one of London’s most respected butchers, supplying some of the best chefs and restaurants, and of course our loyal customers, with the very best of British meat rating highly in provenance, welfare, and flavour. At HG Walter, we want to make sure we are doing the right thing, in the proper way. That includes...


  • Park Royal, United Kingdom We Staff Full time

    **We Staff** are currently recruiting for a Customer Service Advisor for a very prestigious client of ours based in Park Royal, West London NW10 area. This is a full-time, Permanent position. **Duties**: - Answering phone calls. - Dealing with customer enquiries. - Taking orders. - Providing customers with a fantastic, professional...


  • Park Royal, United Kingdom We Staff Full time

    **We Staff** are currently recruiting for a Customer Service Advisor for a very prestigious client of ours based in Park Royal, West London NW10 area. This is a full-time, Permanent position. **Duties**: - Answering phone calls. - Dealing with customer enquiries. - Taking orders. - Providing customers with a fantastic, professional...


  • Royal Tunbridge Wells, United Kingdom Logistics UK Full time

    About Logistics UKLogistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.An...


  • Park Royal, United Kingdom Surecall Recruitment Full time

    HGV Transport Administrator Location: Park Royal, North West London Pay - £12 to £15 per hour IMMEDIATE STARTA major haulage multinational is seeking the services of an enthusiastic Transport Administrator to join its busy transport team located in Park Royal. The role offers excellent career development opportunities and training, and is available on a...


  • Park Royal, United Kingdom Avtav Full time

    DHL ADMINISTRATIONS AGENTWe are seeking a skilled Warehouse Administration Agent to join our team at Avtav, a leading logistics company.**Role and Responsibilities:*** Capture location and data information of shipments by scanning all returned shipments* Support the efficient and accurate movement of shipments within the company network* Provide general...


  • Park Royal, United Kingdom Avtav Full time

    DHL ADMINISTRATIONS AGENTWe are seeking a skilled Warehouse Administration Agent to join our team at Avtav, a leading logistics company.**Role and Responsibilities:*** Capture location and data information of shipments by scanning all returned shipments* Support the efficient and accurate movement of shipments within the company network* Provide general...


  • Park Royal, United Kingdom Avtav Full time

    DHL ADMINISTRATIONS AGENTWe are seeking a skilled Warehouse Administration Agent to join our team at Avtav, a leading logistics company.**Role and Responsibilities:*** Capture location and data information of shipments by scanning all returned shipments* Support the efficient and accurate movement of shipments within the company network* Provide general...


  • Park Royal, United Kingdom Avtav Full time

    DHL ADMINISTRATIONS AGENTWe are seeking a skilled Warehouse Administration Agent to join our team at Avtav, a leading logistics company.**Role and Responsibilities:*** Capture location and data information of shipments by scanning all returned shipments* Support the efficient and accurate movement of shipments within the company network* Provide general...


  • Park Royal, United Kingdom Surecall Recruitment Full time

    HGV Transport AdministratorLocation: Park Royal, North West LondonPay - £12 to £15 per hourIMMEDIATE STARTA major haulage multinational is seeking the services of an enthusiastic Transport Administrator to join its busy transport team located in Park Royal. The role offers excellent career development opportunities and training, and is available on a temp...


  • Park Royal, United Kingdom Pertemps Royal Mail Full time

    Pertemps have a fantastic opportunity for a fixed term role as an Onsite Contract Administrator to join our team based in Park Royal. The successful candidate will be focused on administrating in large scales using multiple platforms, sifting through CVS, posting adverts and having good communication skills with colleagues, client and new employees. This is...


  • Royal Wootton Bassett, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    **Client Services Administrator** **Location: Royal Wootton Bassett - SN4** **Salary: £22,000 to £26,000** (depending on experience) + Bonus scheme, £100k DIS and Pension scheme with employer 5% contribution **Hours: Full Time - 35 hours / in office** **Working as part of the team at an Appointed Representative of St. James’s Place Plc.** This is...


  • Royal Wootton Bassett, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    **Client Services Administrator** **Location: Royal Wootton Bassett - SN4** **Salary: £22,000 to £26,000** (depending on experience) + Bonus scheme, £100k DIS and Pension scheme with employer 5% contribution **Hours: Full Time - 35 hours / in office** **Working as part of the team at an Appointed Representative of St. James’s Place Plc.** This is...


  • Park Royal, United Kingdom Huntress Full time

    Job Summary:Huntress Search Ltd is seeking a skilled Customer Relationship Manager to join its team. As a Commercial Account Specialist, you will be responsible for managing a portfolio of clients, developing relationships, and ensuring their ongoing satisfaction.Key Responsibilities:Manage the commercial relationship with existing clientsCalculate...

Customer Services Administrator

4 months ago


Park Royal, United Kingdom Speciality Drinks Ltd Full time

Are you a customer service superstar? We are looking for some new team members to join our Customer Services Team as we go through a period of growth.

The purpose of the Customer Services Administrator role is to ensure customers receive exceptional service at all times, and that all orders are fulfilled within the Service Level Agreement. You’ll work as part of a team, speaking to customers and problem-solving any issues with orders. To be successful in this role you will have strong customer service and administration skills, with the ability to multi-task and work to tight deadlines.

Due to business requirements, it is expected that the role holder will need to have a high degree of flexibility in order to meet the demands of the role. You will need to be able to adjust to a broad and fluid set of tasks as company requirements change.
**Your responsibilities will include...**
- Accurately inputting orders into the economic resource planning system; (Defacto) whilst checking delivery dates in a timely manner
- Confirming orders with the customer, confirming delivery date and estimated delivery times along with any out of stock lines and alternative products available
- Communicating with all clients in a professional manner and escalating any issues to management level if needed
- Creating collection notes for customer returns
- Arranging online bookings via portals to book in customer deliveries
- Processing order payments (Worldpay)

**Your blend of talent**
Ideally, you will have:

- Excellent verbal and written communication skills
- Strong administrative skills
- Experience of selling luxury or specialist products
- Knowledge of Microsoft Office products and the ability to learn computer systems quickly
- Ability to remain calm under pressure
- A high degree of accuracy and attention to detail
- Experience working in a fast-paced, customer-focused environment
- A professional and friendly manner with the ability to build rapport
- A pro-active ‘can do’ attitude

**Our mix of benefits**
We offer Sage Employee Benefits for your **Health **including GP OnDemand and EAP.
Our**lifestyle benefits**options include 33 days’ annual holiday including BHs, employee pension, life cover, income protection & private medical insurance.
You can access **gifts & discounts,**including a 15% discount on our products sold online at The Whisky Exchange. Access to company events.
**We’re committed to diversity and inclusion**
We promote diversity and inclusion throughout our business. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves.

*
About The Whisky Exchange Group*
The Whisky Exchange (TWE), founded in 1999, is an independently managed business and a recent addition to the Pernod Ricard Group since November 2021.
TWE is a trusted, premium focused, omni-channel spirits specialist sharing its passion and knowledge with consumers around the world reaching more than 80 M£ net sales and employing more than 200 people. It operates via various channels:

- a multi-award-winning website selling over 5000 whiskies, spirits, liqueurs and Champagnes to over 65 countries around the world,
- a premier supplier (Speciality Drinks) of premium whiskies, spirits and champagnes to the most prestigious UK on-trade venues
- 3 flagship stores, ideally located in Central London, bringing a shop window to TWE website with an extensive variety of products on shelf, expert advice and services (Click & Collect, masterclasses, trainings, tastings,)
- the most trusted dealer of old & rare spirits to collectors, investors, spirit connoisseurs and corporates
- one of the leading online auction players (Whisky.auction) in a fast-growing secondary market for whiskies, other spirits and wines
- an event team organizing the UK's leading whisky, Champagne, Cognac and rum shows, opportunities to share a passion for spirits and educate customers through recognized events bringing together brands, collectors and spirits lovers.

**Job Types**: Full-time, Permanent