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Front of House Team Member

4 months ago

Romford, United Kingdom Patisserie Valerie Full time

As a **Front of House Team Member, **you will be the face of the Patisserie Valerie brand providing a polite and efficient service at all times.

**Don't just be part of a team, be part of the PV family**

**The Role**
- Make every visit a special occasion for all customers
- Have knowledge of all menu products provided to all customers - including taste and quality of products
- To provide a clean and efficient service to all customers and to listen and communicate effectively with them
- Always aiming for high consistent standards
- Seek knowledge and understands the current promotions and sales targets
- Be passionate about the Patisserie Valerie brand

**Why Patisserie Valerie?**
- Free food when on shift
- 50% discount in our stores
- Credit card tips are distributed between all staff on shift
- Access for you and your family to our Employee Assistance Programme (EAP) giving you the help and support you need when you need it the most
- You will also have access to a suite of Financial Wellbeing Products provided by Salary Finance including savings, low interest loans and cash advance
- Outstanding training & development opportunities - access to our e-learning platform and educational tools
- Flexible working hours with a great work life balance as none of our stores are open late enabling you to spend time with your friends and family
- You can always have your Birthday off work
- In our Support Office and Field based roles you also have the option to purchase an additional weeks annual leave each holiday year.

**Plus the things you'd expect**:

- Competitive salary
- 28 days holiday a year (including Bank Holidays)
- Nest company pension scheme
- Great free on-job training, to increase your pay, skills and knowledge
- Branded PV Uniform
- 4 weekly pay - You get 13 pay days a year