Retail Assistant

3 months ago

Larkhill, United Kingdom Sodexo Full time

Job Introduction
As a **Retail Assistant **at Sodexo in **The Gunner Cafe Purvis Lines Larkhill SP4 8QU.** You'll keep day to day retail business running by serving a range of products in our convenience store This is a perfect 'first job' position, however if you've got great experience.. we would love to hear from you Your role is mostly customer facing and will interact with our Armed forces personnel every day, improving quality of life for all that you meet. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

**What you’ll do**:

- Ensure all company documents are completed with integrity and that due diligence is practiced at all times
- To provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints, informing your line manager / supervisor when appropriate
- To ensure all retail areas are clean, full and well merchandised at all times
- To ensure all retail pricing is displayed and correct
- To ensure adherence to and maintain the Company Quality Management Procedures
- To be responsible for taking of monies, cashing up and floats and use Epos till.
- To fill in appropriate paperwork and cashing up of tills at the beginning and end of each shift.
- To assist/complete routine stock counting, stock take, layouts, restocking and promotion set up.
- To be fully conversant with stock rotation principles. To rotate all stock and ensure that no out of date stock is on shelves.
- To clean cooking equipment, shelving, refrigeration and counters as needed to ensure that the retail outlet is maintained to the highest standard of cleanliness at all times.
- To manage incoming deliveries and ensure all correct stock is received and appropriately stored.
- Be responsible for assisting the supervisor with ordering with suppliers and check delivery notes when appropriate.
- To ensure security of cash/cheques and documentation (e.g. till readings etc)
- To continue to develop one’s own skills and knowledge within the position, including any required training courses
- To maintain excellent client/customer relationships
- To attend team briefs, huddles and meetings as required
- To attend your performance development review to discuss job standards and agree development activities
- To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
- To care for all available resources including equipment, materials and supplies as directed
- To report any near miss occurrences, accidents or faulty equipment to manager / supervisor
- To ensure effective communication with line manager, team, customer and client organisation
- To maintain all areas of responsibility to the set service standards and in line with applicable service offer
- To undertake any other reasonable task as directed by your Retail manager or supervisor and achieve within the specified deadlines

**What you bring**:

- If you have some experience in retail, Brilliant If not? No problem, we can help support you to feel fully confident
- Contributing to store sales and cost control
- Good level of product knowledge and services across the store
- Understand customer needs and spot selling opportunities
- Adapting to change

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive

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