Current jobs related to Customer Care - Surbiton - Your Healthcare CIC
-
Customer Care
5 months ago
Surbiton, United Kingdom Your Healthcare CIC Full timeWelcome to Your Healthcare CIC, formerly part of NHS Kingston we are a not for profit social enterprise, proud of delivering patient-led, high quality health and social care community services for residents in Kingston & Richmond as part of the NHS family.
-
Customer Advisor
4 months ago
Surbiton, United Kingdom Boots Full timeSummary Job Reference: 232073BR - Job Reference: 2 3 2 0 7 3 B R Surbiton, Victoria Road Permanent 22.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...
-
Customer Advisor
4 months ago
Surbiton, United Kingdom Boots Full timeJob Reference: 203660BR Surbiton, Victoria Road Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...
-
Administrative Assistant/pa
4 months ago
Surbiton, United Kingdom Ephesians Health Care Full time**About us** Ephesians Health Care is a small business in Surbiton, KT5 9AG. We are professional, agile, professional, and our goal is to change the perception of health and home care agencies in London by offering a wide range of healthcare services at home for patients and their families.. Our work environment includes: - Modern office setting - Food...
-
Dementia Care Coordinator
3 months ago
Surbiton, United Kingdom Royal Star & Garter Full time**Job Description Job Title**: Care Coordinator Reports to: Care Manager/Dementia Care Manager Accountable to: Home Manager Responsible for: Occasional oversight of volunteers Main purpose of job To provide administrative support to the Nursing and Care Team while managing the front of house reception service. Work collaboratively with colleagues to ensure a...
-
Care Home MDT Coordinator
3 weeks ago
Surbiton, United Kingdom Your Healthcare CIC Full timeJob summary Anopportunity has arisen to join the Locality Coordinator team at Your Healthcareas a Care Home MDT Coordinator. We are a dynamic, friendly, and supportive teamwhere all members are encouraged to contribute to the operation and developmentof multidisciplinary team (MDT) working in the Kingston and Richmond Boroughs TheLocality Coordinator...
-
Surbiton, Greater London, United Kingdom Orange Cat Recruitment Full timeJob Title: Graduate Entry SchemeJoin a world-leading provider of imaging products and services as a Graduate Entry Scheme member. This is an exciting opportunity to gain a broad commercial grounding within a blue-chip, international, premium brand.About the RoleAs a Graduate Entry Scheme member, you will work within three different departments: Marketing,...
-
Surbiton, Greater London, United Kingdom Orange Cat Recruitment Full timeJob Title: Graduate Entry SchemeJoin a world-leading provider of imaging products and services as a Graduate Entry Scheme member. This is an exciting opportunity to gain a broad commercial grounding within a blue-chip, international, premium brand.About the RoleAs a Graduate Entry Scheme member, you will work within three different departments: Marketing,...
-
Surbiton, Greater London, United Kingdom Orange Cat Recruitment Full time{"title": "Graduate Entry Scheme", "description": "Join Our Graduate Entry SchemeAre you a bright and ambitious graduate looking to launch your career in a dynamic and collaborative environment? We are seeking talented individuals to join our Graduate Entry Scheme, a two-year program that will provide you with hands-on experience and a broad array of skills...
-
Surbiton, Greater London, United Kingdom Orange Cat Recruitment Full time{"title": "Graduate Entry Scheme", "description": "Join Our Graduate Entry SchemeAre you a bright and ambitious graduate looking to launch your career in a dynamic and collaborative environment? We are seeking talented individuals to join our Graduate Entry Scheme, a two-year program that will provide you with hands-on experience and a broad array of skills...
-
Trainee Optical Retailer
5 months ago
Surbiton, United Kingdom Specsavers Full time**Trainee Optical Retailer** **Location: Surbiton** **Working Hours: Saturday Only** **Salary:Competitive depending on experience** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Have you ever considered a career in optics, are you passionate...
-
Trainee Optical Retailer
5 months ago
Surbiton, United Kingdom Specsavers Full time**Trainee Optical Retailer** **Location: Surbiton** **Hours: Full time including weekend working** **Salary: Competitive** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Have you ever considered a career in optics, are you passionate about...
-
Trainee Optical Retailer
4 months ago
Surbiton, United Kingdom Specsavers Full time**Trainee Optical Retailer** **Location: Surbiton** **Working Hours: 3 days per week including 1 weekend** **Salary:Competitive depending on experience** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Have you ever considered a career in...
-
Trainee Optical Retailer
4 months ago
Surbiton, United Kingdom Specsavers Full time**Trainee Optical Retailer** **Location: Surbiton** **Working Hours: 40 hours per week including 1 weekend** **Salary:Competitive depending on experience** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Have you ever considered a career in...
-
Clean Team Member
4 months ago
Surbiton, United Kingdom Nuffield Health Full timeClean Team Member Surbiton Fitness and Wellbeing Gym | Permanent | Part time £23,212.80 per annum (pro-rata) 16 hours per week As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a big part of this. That’s why, if you’re...
-
Clean Team Associate
1 week ago
Surbiton, Greater London, United Kingdom Nuffield Health Full timeAbout the RoleWe are seeking a skilled and detail-oriented Cleaner to join our Clean Team at Nuffield Health Surbiton FWC. As a key member of our team, you will play a vital role in maintaining the highest standards of cleanliness and customer service in our Fitness & Wellbeing Clubs.Your Key ResponsibilitiesClean and prepare a range of areas at our club,...
-
Clean Team Associate
1 week ago
Surbiton, Greater London, United Kingdom Nuffield Health Full timeAbout the RoleWe are seeking a skilled and detail-oriented Cleaner to join our Clean Team at Nuffield Health Surbiton FWC. As a key member of our team, you will play a vital role in maintaining the highest standards of cleanliness and customer service in our Fitness & Wellbeing Clubs.Your Key ResponsibilitiesClean and prepare a range of areas at our club,...
-
Clean Team Member
3 months ago
Surbiton, United Kingdom Nuffield Health Full timeClean Team Member **Cleaner** **Nuffield Health Surbiton FWC | Clean Team | Permanent | Part time** **£25,480 pro rata** **16 hours per week** As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a big part of this. That’s why,...
-
Clean Team Member
3 months ago
Surbiton, United Kingdom Nuffield Health Full timeClean Team Member Surbiton Fitness and Wellbeing Club | Housekeeping | Permanent | Part Time £23,212.80 per annum, pro-rata 20 hours per week As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a big part of this. That’s why, if...
-
Front of House Team Member
4 months ago
Surbiton, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member Front of House Team Member Nuffield Health Surbiton FWC | Front of House | Permanent contract | Part time £ 23,212.80 pro rata 24 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is...
Customer Care
4 months ago
2. Job Purpose To provide generic support services within the Front of House Management Team. To act as a first point of contact for all stakeholders. To provide support for any agreed work programmes managed from the Customer Care & Facilities Management Department.
To support the Front of House Management Team in the timely production of reports, and maintaining all data as requested. 3. Dimensions 4. Key Result Areas General Providing a welcoming and responsive first point of contact for all stakeholders whether in person or via the telephone, responding to messages, taking messages that provide sufficient basis for further action, contacting outside agencies/ clients to cancel or make appointments and on a face to face basis for visitors.
Provide clerical and administrative support to the team. Ensure accurate and timely record keeping and filing. Support the production of business plans, service specifications, reports etc. as requested.
Co-ordinate planned and reactive maintenance across all managed properties ensuring the sites remains fully operational. Provide support for the management of site appearance and to promote the corporate image Liaise with suppliers for estates related issues in a professional and efficient manner. Assist with co-ordinating office moves, including identifying and purchasing of relevant office equipment e.g. furniture/ equipment ensuring business continuity.
Provide support for the management of the Customer Liaison post to include data entry. Attend meetings as required on behalf of the team. To assist with the implementation of any changes in legislation which affect the day-to-day operational management of the estate function. Assist with various projects as directed by the line manager ensuring effective communications at all times with stakeholders.
To work with suppliers to ensure all orders are placed and delivered in line with procurement policies. Provide cover for Hollyfield House Reception and Post Room as required. Participate in the Staff Appraisal System. Additional Duties Record staff sickness levels for the Department and escalate as required Monitor, process and code invoices, ensuring any recharges are made.
Ensure all processes for invoices are followed through, including maintaining the computerised system to store relevant information. Monitor all aspects of telephony across the organisation sites (mobile and landline phones). Raise purchase orders as required for the team. Obtain quotes as required via approved contractors register Establish Product Appraisal Groups to review and ensure product lines meet demand and best value e.g.
Printed Stationary Monitor all aspects of office equipment provision within the organisation Arrange recharging as appropriate for use of any equipment. Assist in the management of owned/leased transport vehicles, arranging insurance renewals, breakdown services contract, checking of driver details for authorised users, servicing of vehicles and the equipment within and ensuring tax discs, blue badges and petrol cards are applied for and issued in accordance with policy. Provide services for the issuing of ID cards and ensuring all relevant information is provided and checked. Ensure accurate records are kept and filed electronically.
Provide reports as requested by the Front of House Management Team. Provide a full uniform ordering service for staff. Check deliveries and highlight any discrepancies, authorise invoices as required. Maintain individual staff records of uniform issued and procedures for returns of uniform.
Ensure all annual leave for the team is processed accordingly and authorised by line manager, providing cover when required. Maintain a leave database. Support/ assist with the clerical bank recruitment as required. Process the Monthly bank administrators hours spreadsheet for the department ensuring accurate data is recorded for payment.
Complete the quarterly Department of Health returns for free vitamins issued by the Health Centres/Clinics. Record free vitamins issued and sold making payment to Management Accounts for cash received. Manage the day to day operations of the Home Loan Equipment Service for the organisation. Liaise with staff, Contracts Manager and external agencies in the provision of healthcare equipment prescribed by the nursing services into the community/wards.
Monitor usage of equipment and relevant trends to identify best value. Effectively deal with day to day queries for other staff members within the team, during their absence as necessary. Communication and working relationships Internal and External Stakeholders e.g. Board Lead Front of house Facilities and Contracts Manager Complaints Manager All staff, patient, contractors, GP Practice teams 5.
**General Accountability Health and Safety**: to have responsibility for the health, safety and welfare of self and others and to comply at all times with the requirements of health and safety regulations. Confidentiality:
