Receptionist/ward Clerk

We have an exciting opportunity for a Ward Clerk/Receptionist to join our friendly and dynamic team at Bishops Castle Community Hospital.

The postholder will provide telephone and reception duties, and will be the first point of contact for general enquiries from visitors, staff and patients. The postholder will also provide administration support duties to the administration team, the ward and other hospital departments as required.

To effectively deal with all incoming telephone calls via switchboard both internally and externally.

To act as first point of contact for staff, patients and visitors and deal effectively with any enquiries.

To input patient admission and discharges.

To assist the nursing staff with administration duties.

To book patient transport.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Please see further information on the attached document entitled job description and person specification.