Aftersales Administrator

6 months ago


St Albans, United Kingdom Eclipse Recruitment (Hemel) Ltd Full time

We are looking for a highly organised Aftersales Administrator with strong customer service skills to join an employer located in St Albans.

Benefits include 25 days holiday plus bank holidays, pension and death in service x 3 of your salary.

Day to day duties of the Aftersales Administrator will include:

- Ensuring the tracking of open orders, starting with acceptance by the service partner till the completion confirmation of the customer
- Maintenance of excellent customer relationship and high customer satisfaction
- Monitor internal interfaces
- Responsibility for the efficient handling of the different processes
- Telephone support for service partners and stores
- Telephone acceptance of service calls and the written assignment of external and internal service technician

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person



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