Operations Officer Lhr

3 weeks ago


Heathrow, United Kingdom Signature Aviation Full time

**Operations Officer - London Heathrow**:
Full time, Permanent contract

Are you looking for a opportunity that's a bit special and different? Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers?

**Role Info**:
Operations Officer - Customer Service / Flight Support - VIP Aviation

Key Skills: Exceptional Customer experience. Aviation / Airport knowledge. Full Driving Licence

**Who we are**:
We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.

Business and private aircraft customers land their aircraft with us and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia.

We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

**What you'll be doing**:
As Operations Officer you will help coordinate the smooth running of our Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.

You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers' aircraft. Duties will include ensuring that all customer bookings, queries, departures and arrivals are handled in a professional and timely manner.

**About You**:
+ Previous experience with aviation, travel, luxury retail or hospitality would be advantageous (preferred but not essential)

+ Ability to work efficiently under pressure

+ Excellent customer service skills

+ Understanding of VIP customer expectations and proven anticipation of needs

+ Flexibility of start and finish times within the shift pattern

+ Willingness to learn new skills, with full training provided both in the office and outdoors on the ‘ramp' with aircraft

+ Excellent interpersonal skills

+ Qualifies to hold a full airport ID

+ Have a full UK driving licence

+ Additional languages would be an advantage



  • Heathrow, United Kingdom Signature Aviation Full time

    Operations Officer - London Heathrow:Full time, Permanent contractAre you looking for a opportunity that's a bit special and different? Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers?Role Info:Operations Officer - Customer Service / Flight Support - VIP AviationKey Skills: Exceptional Customer experience....

  • Warehouse Operative

    3 weeks ago


    Heathrow, United Kingdom WANB EXPRESS UK LTD Full time

    **About us** WANB EXPRESS UK LTD has experienced rapid growth within the B2B international sea freight sector over the past five years. Currently we have evolved into a key player in the industry, with our primary operations now situated in Ipswich, seamlessly managing containers through the Port of Felixstowe. In response to escalating demand, we are...


  • Heathrow, United Kingdom Signature Aviation Full time

    **Operations Officer - London Heathrow**: Part time, Permanent contract **Salary**: £15,500 Are you looking for a opportunity that's a bit special and different? Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers? **Role Info**: Operations Officer - Customer Service / Flight Support - VIP Aviation Key...


  • Heathrow, United Kingdom British Airways Full time

    We have an excellent opportunity to grow your career as The Head of Cabin Crew Operations. This role is pivotal in driving on time performance, productivity, customer satisfaction, and efficiency improvements. Reporting directly to the Director of Cabin Crew, the role assumes responsibility for the on the day performance and delivery of our crew operations....

  • Trainee Freight Clerk

    1 month ago


    Heathrow, United Kingdom First Choice Staff Full time

    Trainee Freight Clerk required to join this fast growing “New” Freight agent locally based to LHRCandidate will have a Passion for working in the industry, be enthusiastic and looking to grow with the company.In return you will learn all aspects of the Freight operation, Air/Sea, and Road operations.Candidate will have a keen interest in getting into...

  • Trainee Freight Clerk

    4 weeks ago


    Heathrow, United Kingdom First Choice Staff Full time

    Trainee Freight Clerk required to join this fast growing “New” Freight agent locally based to LHRCandidate will have a Passion for working in the industry, be enthusiastic and looking to grow with the company.In return you will learn all aspects of the Freight operation, Air/Sea, and Road operations.Candidate will have a keen interest in getting into...

  • Inventory Operator

    4 weeks ago


    Heathrow, United Kingdom Willis Global Ltd Full time

    Our client, an industry leading company which provides award winning, time critical logistics solutions to the aviation and aerospace industry, are recruiting for a **Warehouse / Inventory Operator**based at offices in the **London Heathrow area.** **On Offer**: - The opportunity to join a highly regarded and industry leading logistics / freight forwarding...

  • Coach Driver

    3 weeks ago


    Heathrow, United Kingdom Get Staffed Online Recruitment Limited Full time

    **Coach Driver** **£14.50 per hour** **£1,000 signing bonus** **Heathrow** **Full and Part Time Hours** **Morning and Afternoon Shifts available** £1,000 joining bonus for individuals with a valid airside pass and experience of driving airside at LHR or other airports Our client is looking for motivated, committed and enthusiastic individuals with...


  • Heathrow, United Kingdom ANA Full time

    **Job Purpose** To provide the highest possible standards of customer service to ANA passengers travelling through LHR. **Job Scope** The Passenger Services Agent will provide services to arriving, transferring, and departing passengers, at both landside and airside locations. The job holder will be allocated to duties and work as directed by the...


  • Heathrow, United Kingdom British Airways Full time

    **Purpose of the Role**: Provide a more centralised and strategic customer experience relationship for UK and Ireland exports and imports, complementing existing customer service query organisations, enabling the sales team to focus on business development. **Key Interfaces** **Internal** Hubs (LHR, DUB, MAD), KAMs, Trucking and Network teams, Contact IAG...

  • Cleaning Operative

    2 weeks ago


    Heathrow Villages, United Kingdom Anderson Young Aviation Full time

    JOB:Office cleanerLocation: Heathrow Cargo (LHR)Contract: full time / part time - permanentPay rate: £10,75/hMain duties: Clean, stock and supply designated facility areas Dusting, sweeping, vacuuming, mopping Carry out deep cleaning and detailed cleaning tasks Notify management of deficiencies or repairs required Stock and maintain supply roomsJob Types:...


  • Heathrow, United Kingdom Rhenus Logistics Full time

    Role Purpose: Working within a newly established site at London Heathrow to deliver a first class service to our customers. Working Strictly to procedures and industry regulations. An in-depth knowledge of freight forwarding is required to ensure a successful Warehouse operation. Based in LHR, we have two warehouses running two very different operations....


  • Heathrow, United Kingdom Rhenus Logistics Full time

    Role Purpose: Working within a newly established site at London Heathrow to deliver a first class service to our customers. Working Strictly to procedures and industry regulations. An in-depth knowledge of freight forwarding is required to ensure a successful Warehouse operation. Based in LHR, we have two warehouses running two very different operations....

  • Coach Driver

    2 weeks ago


    Heathrow, United Kingdom Get Staffed Online Recruitment Limited Full time

    Coach Driver£14.50 per hour£1,000 signing bonusHeathrowFull and Part Time HoursMorning and Afternoon Shifts available£1,000 joining bonus for individuals with a valid airside pass and experience of driving airside at LHR or other airportsOur client is looking for motivated, committed and enthusiastic individuals with with a current PCV licence to join the...


  • London Heathrow Airport, United Kingdom No1 Lounges Ltd Full time

    This role will be tasked with accepting all deliveries into No1 Heathrow T3 Lounge, ensuring they are managed in accordance with business food safety policy. Date rotation of stock following food safety policies, this role includes general back of house cleaning and stockroom organisation. **Requirements**: - Checking deliveries and organising them...


  • Heathrow, United Kingdom Willis Global Ltd Full time

    Our client, an industry leading company which provides award winning, time critical logistics solutions to the aviation and aerospace industry, are recruiting for a Warehouse / Inventory Operatorbased at offices in the London Heathrow area.On Offer: The opportunity to join a highly regarded and industry leading logistics / freight forwarding specialist An...


  • Heathrow, United Kingdom AV Placements Ltd Full time

    As a Building Control Surveyor, you will provide a quality, cost effective and customer focused building regulations assurance service. The team is responsible for building control across a diverse portfolio of projects, including brand new terminals, carparks, airline lounges, baggage facilities, and retail units, and there Is a strong pipeline of new,...

  • General Operatives

    4 weeks ago


    London Heathrow Airport, United Kingdom United Avia Services Ltd Full time

    **Role Responsibility**: - Ensuring the safety and security of passengers, building and assets by carrying out all duties in full adherence with the sites policy. - Ensure all Health & Safety, security and confidentiality policies are adhered to at all times. - Able to adapt to a variety of roles such as driving, cleaning, manual handling, customer service,...


  • Heathrow, United Kingdom AVPlacements Full time

    As a Building Control Surveyor, you will provide a quality, cost effective and customer focused building regulations assurance service. The team is responsible for building control across a diverse portfolio of projects, including brand new terminals, car parks, airline lounges, baggage facilities, and retail units, and there Is a strong pipeline of new,...


  • Heathrow, United Kingdom British Airways Full time

    Purpose of the Role:Provide a more centralised and strategic customer experience relationship for UK and Ireland exports and imports, complementing existing customer service query organisations, enabling the sales team to focus on business development.Key InterfacesInternalHubs (LHR, DUB, MAD), KAMs, Trucking and Network teams, Contact IAG and Products....