See more Collapse

New Client Success Coordinator

1 month ago

Manchester, United Kingdom Connex One Full time

**WHO WE ARE**
Connex One is a UK Based, successful international software house, designing innovative Cloud SaaS Contact Centre Solutions which focus on Insights, Data Analytics and Multi-Channel Communications. Current office
locations are the UK, South Africa and the USA.

Established in 2013 Connex One is now present in 5 continents with a team of over 250 based in Manchester & Europe, Durban, Kenya, Nigeria, Miami offices. The team comprises of; Full Stack Developers, Front End / Back End Developers, Database Engineers, Support Staff, Technical Services Engineers, Sales, Operations,
Infrastructure, DevOps, Marketing, Accounts, Admin, HR & Compliance.
The businesses’ success is based on impeccable client service, passionate people and leading-edge technology.

**WHAT WE DO**
Customer engagement: Whether they prefer to communicate on social media, by text or over the phone, our system will adapt to and sync with our client’s existing systems. It is Omnichannel Customer Engagement made simple.

**THE ROLE**
As a New Client Success Coordinator you will facilitate effective collaboration between several departments to ensure processes are followed and run smoothly.

**MAIN RESPONSIBILITIES**
- Day to day client and staff interaction
- Communicate with all departments to ensure deadlines are met
- Working closely with the operations, project management and technical services teams
- Identify trends and assess opportunities to improve processes and execution
- Support team members and internal colleagues with ADHOC requests
- Innovating & following operational processes
- Seeing out Operational tasks from start to finish
- Keeping real time spreadsheets updated and accurate
- Working on project management tools such as Trello and Zendesk to ensure operational processes are followed by multiple teams
- Drafting of documents including welcome packs and agreements

**COMPETENCIES & QUALIFICATIONS**
- Good administrative skills
- Ability to stay on top of spreadsheets with the use of Excel
- Understanding of reporting
- Great communication skills both internally and externally to build relationships
- Good time management skills
- Collaboration and teamwork skills
- Organised individual with a strong eye for detail
- Computer Literate

**ATTRIBUTES**
- Be ready to take the next step in your career - experience in an Operations/Onboarding role preferred
- Be a good communicator and build strong stakeholder relationships - they need to enjoy working with you too
- Be self-driven, proactive and display a high degree of personal accountability

**REMUNERATION AND BENEFITS**
26 days to start (plus public holidays)
Positive working environment in contemporary offices located in Manchester City Centre
Family friendly policies
Can do culture and rapid growth
Promotion of professional development

**Salary**: £22,000.00 per year

Schedule:

- 12 hour shift
- Monday to Friday

Ability to commute/relocate:

- Manchester, M3 3GY: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

We have other current jobs related to this field that you can find below

  • New Client Success Coordinator

    2 weeks ago

    Manchester, United Kingdom Connex One Full time

    **WHO WE ARE** Connex One is a UK Based, successful international software house, designing innovative Cloud SaaS Contact Centre Solutions which focus on Insights, Data Analytics and Multi-Channel Communications. Current office locations are the UK, South Africa and the USA. Established in 2013 Connex One is now present in 5 continents with a team of over...

  • New Client Coordinator

    4 days ago

    Manchester, United Kingdom Express Solicitors Full time

    Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading...

  • New Client Enquiry Coordinator

    3 weeks ago

    Manchester, United Kingdom EXPRESS SOLICITORS Full time €12

    Job Title: New Client Enquiry Coordinator Ensure you read the information regarding this opportunity thoroughly before making an application. Location: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings...

  • New Client Enquiry Coordinator

    4 weeks ago

    Manchester, United Kingdom EXPRESS SOLICITORS Full time

    Job Title: New Client Enquiry CoordinatorLocation: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings £2,000 per annumJob type: Full time, PermanentJoin Our Amazing New Team and Let's Deliver Exceptional...

  • New Client Enquiry Coordinator

    3 weeks ago

    Manchester, United Kingdom EXPRESS SOLICITORS Full time

    Job Title: New Client Enquiry CoordinatorLocation: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings £2,000 per annumJob type: Full time, PermanentJoin Our Amazing New Team and Let's Deliver Exceptional...

  • New Client Care Coordinator

    2 months ago

    Manchester, United Kingdom Home Instead Full time

    Job DescriptionThe New Client Care Coordinator is responsible for taking new client enquiries, attending care consultations, writing care plans and risk assessments and liaising with our Scheduler to find the right matching Care Professionals to visit the client. You will need to be able to develop excellent relationships with both clients and Care...

  • New Client Care Coordinator

    2 months ago

    Manchester, United Kingdom Home Instead Full time

    Job Description The New Client Care Coordinator is responsible for taking new client enquiries, attending care consultations, writing care plans and risk assessments and liaising with our Scheduler to find the right matching Care Professionals to visit the client. You will need to be able to develop excellent relationships with both clients and Care...

  • New Client Care Coordinator

    3 weeks ago

    Manchester, United Kingdom Home Instead Full time

    Job DescriptionThe New Client Care Coordinator is responsible for taking new client enquiries, attending care consultations, writing care plans and risk assessments and liaising with our Scheduler to find the right matching Care Professionals to visit the client. You will need to be able to develop excellent relationships with both clients and Care...

  • New Client Care Coordinator

    3 weeks ago

    Manchester, United Kingdom Home Instead Full time

    Job Description The New Client Care Coordinator is responsible for taking new client enquiries, attending care consultations, writing care plans and risk assessments and liaising with our Scheduler to find the right matching Care Professionals to visit the client. You will need to be able to develop excellent relationships with both clients and Care...

  • New Client Enquiry Coordinator

    4 weeks ago

    Manchester, United Kingdom EXPRESS SOLICITORS Full time

    Job Title: New Client Enquiry CoordinatorLocation: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings £2,000 per annumJob type: Full time, PermanentJoin Our Amazing New Team and Let's Deliver Exceptional...

  • New Client Enquiry Coordinator

    3 weeks ago

    Manchester, United Kingdom EXPRESS SOLICITORS Full time

    Job Title: New Client Enquiry CoordinatorLocation: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings £2,000 per annumJob type: Full time, PermanentJoin Our Amazing New Team and Let's Deliver Exceptional...

  • New Client Enquiry Coordinator

    4 days ago

    Manchester, United Kingdom Express Solicitors Full time

    Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. **New Client Enquiry Coordinator** Join Our Amazing New Team and...

  • New Client Enquiry Coordinator

    4 weeks ago

    Manchester, North West, United Kingdom EXPRESS SOLICITORS Full time

    Job Title: New Client Enquiry CoordinatorEnsure you read the information regarding this opportunity thoroughly before making an application.Location: Sharston, M22 4HH Salary: £12.30 per hour with hours worked after 6pm being paid at an enhanced rate (time and a half) as per the alternate week shift pattern and uncapped commission but average earnings...

  • Client Coordinator

    2 weeks ago

    Manchester, United Kingdom Equator Full time

    **Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is part of SGK.** ***: We are recruiting for a Client Coordinator to join our Equator team in Manchester. Working across a broad range of FMCG client you will be responsible for ensuring all client...

  • Client Implementation Coordinator

    2 weeks ago

    Manchester, United Kingdom Diversity Travel Full time

    We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do. We are looking for a Client Implementation Coordinator to manage the successful implementation of services to new clients as well as new solutions and service configuration to existing clients. Core areas of responsibility...

  • Client Coordinator

    6 days ago

    Manchester, United Kingdom Advania UK Full time

    **Role: Client Coordinator** **Location: Manchester** **About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven...

  • Client Success Director

    3 weeks ago

    Manchester, United Kingdom PHMG Full time

    The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 36, clients has an unrivalled customer experience. An exciting...

  • Client Success Manager

    1 month ago

    Manchester, United Kingdom PHMG Full time

    The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 36, clients has an unrivalled customer experience. An exciting...

  • Client Success Director

    1 month ago

    Manchester, United Kingdom PHMG Full time

    The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 36, clients has an unrivalled customer experience. An exciting...

  • Client Success Manager

    3 weeks ago

    Manchester, United Kingdom PHMG Full time

    The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 36, clients has an unrivalled customer experience. An exciting...