Operations Apprentice

We are AGI Global Logistics; one of the fastest growing logistics companies in the UK.

We currently have 15 offices and branches across the UK and Europe with 250 network locations Worldwide.

Our current team of 180 people go the extra mile to provide the same outstanding service to every client and we are all driven by delivering expert road, sea and air freight distribution and logistics solutions for our clients.

The bigger we become, the more people we can helpThis is where you come in

**The role**
Would you like to start a career in Logistics and gain industry-specific qualifications?

This role is an extremely exciting opportunity for someone to join us on an operational apprenticeship and support our Newcastle office with their operational freight forwarding requirements.

In this role we will teach you everything you need to know processing road, air and sea shipments for our customers and completing bookings with shipping lines, agents and haulier’s.

Delivering outstanding service to our customers is everything to us and we are looking for someone who has service at the heart of everything they do. As part of our service delivery you will make sure you are tracking and communicating all updates to customers in this role, making sure their shipments arrive on time and informing them of any delays.

You will also have the opportunity to learn all aspects of customs clearance processes on all import and export jobs as well as how we allocate suppliers’ invoices and sales invoicing.

We are open Monday to Friday 9am - 5.30pm. We are a really friendly, professional and collaborative team and are looking for someone who shares the same values as we do supporting us to deliver the very best for everyone we work with.

We are looking for someone who can come in and hit the ground running, who has an appetite for learning, exceptional customer service skills and a keen eye for detail.

**Benefits**
- Guaranteed starting salary from £14,000-15,000
- Contributory pension scheme
- 25 days holiday plus statutory bank and public holidays
- Support with your training and qualifications
- A very sociable and friendly environment (we don’t take life too seriously and want the best out of everyone) with company events and team socials.
- Smart casual dress code
- Unlimited free tea and coffeeand there’s always cake and biscuits too
- Plenty of onsite parking

**What you’ll be able to offer**
- Grade C/4 and above in English and Maths are essential
- Ability to work well under pressure and able to work to tight deadlines
- Extremely organised with a high attention to detail and accuracy
- High IT literacy skills including strong competency with Microsoft Office
- Outstanding customer service skills
- The ability to develop and build strong relationships over the phone
- The ability to work in a fast-paced environment and be a strong team player
- Accountability to yourself and others

**Recruitment agencies**
We will not consider CVs or speculative proposals from any agencies therefore we kindly request you not to contact us.

**Job Types**: Full-time, Apprenticeship

Pay: £14,000.00-£15,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bulrushes, NE35 9PF: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person