Funeral Arranger/administrator

CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives. We currently have a position for a full-time Funeral Arranger/Administrator (working 39 hours per week) for our Heritage & Sons Directors situated at Wendover, Buckinghamshire.

You will be working with and providing support to the Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services. The post holder will be required to work flexibly in a tight knit team environment.

The key duties of the post are as follows:

- Follow the CPJ Field way of funeral arranging for which full training will be given
- Answering the telephone in a polite and efficient manner. Taking, recording and forwarding accurate messages.
- Accompanying family of the deceased to our Chapel of Rest
- Sale of monumental masonry and pre-paid funerals for which full training will be given.
- Daily banking of monies received in settlement of funeral accounts.
- Processing of card payments
- General office administration including photocopying and filing
- Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
- Caring, empathetic and confident nature
- Understand and be able to address the needs of the bereaved
- A competent administrator, accurate, with excellent attention to detail
- Computer literate including MS Word and Excel
- Flexible attitude - adaptable to the needs of the organisation
- Demonstrate a calm, efficient and compassionate demeanour
- Reliability, honesty and a commitment to maintaining confidentiality at all times

**Where**:
The role will be based at our Heritage & Sons, Wendover, Bucks.

Should you not hear from us you have not been successful on this occasion and we wish you every success in your search for suitable employment.

**Salary**: From £21,192.60 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Customer Service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person