Gp Receptionist

3 weeks ago

Hornchurch, United Kingdom SUTTONS AVENUE SURGERY Full time

**JOB DESCRIPTION**

GP RECEPTIONIST
MAIN DUTIES AND RESPONSIBILITIES
**1.**

Greet patients and visitors to the practice.

**2.**

Book in, amend and cancel patient appointment in line with practice appointments procedures ensuring optimum efficiency of the appointment system.

**3.**

Ensure that patients without appointments but who need 'urgent consultations’ are booked into appropriate slots and referred to a GP where necessary.

**4.**

Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice’s protocols. Print off home visit summary sheets.

**5.**

Ensure computerised appointment system is up-to-date.

**6.**

Respond and/or redirect all patient and visitor requests accordingly.

**7.**

Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.

**8.**

Set-up of new patients onto the computer system.

**9**

Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.

**10**

Ensure correspondence, reports, results etc. are filed electronically in correct patient record.

**11**

Ensure reception and waiting areas are kept neat and tidy

**12**

Re-stocking of information leaflets as appropriate

**13**

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

**14**

Undertake administration tasks as allocated on rota organised by Senior Receptionist.

**15**

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

**16**

**17**

Maintain deceased board (manual and electronic). Advise Health Board of deceased patients using EMIS System

**18**

Amalgamation of new patient records.

**19**

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

**20**

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

**21**

Liaising with Hospitals re patients test results, ambulance bookings, chasing enquiries.

**Job Types**: Part-time, Permanent

Expected hours: 25 per week

**Benefits**:

- Company pension

Work Location: In person

Expected start date: 03/06/2024

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