Block Property Manager

**Role Overview**

**Role**:Property Manager

**Reporting To**:Associate Director

**Location**:Hybrid covering a Kent portfolio

**Company Overview**

Qdime Group delivers comprehensive property management solutions to Leaseholders, Residents’ Management Companies, Developers, and Freeholders. Our services, tailored to meet the specific needs of each client, are delivered by our team of diverse, highlyskilled, and experienced professionals.

Our aim within the Qdime Group is to provide a full-service offer for all residential property matters. We set ourselves apart from our competition by offering an innovative and client-centric approach and by being very successful at what we do.

**Role Responsibilities**
- Preparation of service charge budgets, obtaining approval from clients to agreed deadlines.
- Quarterly reviews and utilising methods to maintain budgetary control for service charges.
- Approval of works and supplier invoices within agreed deadlines.
- Respond to information requests in a prompt and timely manner internally and externally to stakeholders.
- Maintenance of a site inspection schedule for managed portfolio, undertake visits according to schedule.
- Arrange, attend and record client meetings and RMC AGM’s including evening meetings.
- Ensure all client developments and buildings are properly maintained and monitored, including appointment of contractors to carry our repairs and maintenance.
- Prepare and agree the scope of works for repairs and instruct surveyors/contractors as appropriate.
- Process Section 20 consultations as agreed in covenants contained within the property lease agreements.
- Review insurance cover of developments on a periodic basis to ensure they have adequate levels of cover.
- Work with other departments to ensure service charge accounts are prepared, approved and distributed in a timely manner to resident in line with statutory obligations.
- Promote the company website and direct all residents to register their details and use this service for payments, general enquiries and for obtaining standard forms.
- Ensure photos of all developments are uploaded following handover and/or site visits.

**Person Specification and Skills**
- A successful track record in residential property management or a similar field
- A good knowledge of service charge budget formulation and approval
- An understanding of and track record of block management is highly desirable
- A good knowledge of Section 20/major work consultation processes.
- You must be a self-starter, proactive, organised, with good attention to detail
- Great communications skills, both written and oral

**The Qdime Group Difference**

At Qdime Group, we understand that client service delivery and a focus on the resident experience sits at the heart of what we do. We put our clients first and enjoy the part we play in helping their buildings thrive.

Our diverse and talented team is what makes us great and keeps us at the forefront of the industry today and will keep us at the forefront long into the future. We would be delighted to have you join us on this exciting journey.

Qdime Group is an equal opportunities employer.