Workshop Controller

We are seeking a full time Workshop Controller to join our Jaguar Land Rover team in Saltash. This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians.

The role includes:

- Lead, manage and motivate a team of qualified and apprentice technicians.
- Allocate work orders to technicians.
- Ensure workshop operations meet brand standards for quality by conducting regular quality checks on completed works.
- Drive service profitability by ensuring maximum time save and upsell.
- Manage and update workshop technical solutions including eVHC and service booking database.
- Provide outstanding customer service to service customers both face to face and by phone.
- Assist and work closely with the Service Advisor team as required.

To be successful in this role, you will have experience as a Workshop Controller, ideally from a franchised dealership. You will also have intermediate IT skills, ideally with experience in administrating eVHC software.

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person