Technical Customer Service Administrator
2 weeks ago
Job Title: Technical Customer Service Administrator
Location: Boxes and Packaging (Doncaster) Ltd., Shaw Lane Ind Est, Doncaster, DN2 4SE
Term: Permanent
**Salary**: £23,000 - £25,000 p/a
**About Us**:
Boxes and Packaging offers the UK’s largest independent national sheet plant network, supplying a full range of customers with the design and manufacture of bespoke corrugated packaging solutions and in-house printing, along with a range of ancillary packaging products.
**About the Role**:
Our customers can be sure we have the technology, but what really sets us apart from the rest is the quality of our people. Reporting to the Commercial & Customer Service Manager, you will be responsible for providing the excellent levels of service our customers have come to expect and deserve. In addition, you will be able to accurately specify and quote new products for our ever-growing customer base.
**Key Responsibilities**:
- Specify and quote new products for new and existing customers
- Sales order / Purchase order processing
- Working closely with both internal and external customers to process / resolve enquiries
- Stock management planning
- Participate in and contribute to daily production/transport meeting to ensure all customer orders are on-track or late orders are promptly communicated
- Weekly housekeeping reporting
**We are looking for someone who**:
- Is self-motivated and eager to learn
- Adapts quickly to changing priorities and customer needs
- Prides themselves on their organisational skills and can self-coordinate
- Has a clear, friendly and professional communication style
- Has an interest in building technical and estimating skills
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Doncaster, DN2 4SE: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
Work Location: One location
Reference ID: TCSA
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