Supervisor

6 months ago

Norwich, United Kingdom Mears Group Full time

Annual salary: up to £38,850.00

Supervisor

Norwich

Permanent, Full-Time role

Salary up to £38,850 per annum, plus, company van & fuel card

MPS has been caring for residents’ homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance.

Delivering a range of property services, including reactive repairs, planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide.

We are now seeking a Supervisor to join us in this hybrid role, overseeing multiple work streams. Orbit; now in its twelfth year providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

About the Role:
As a Supervisor with MPS you will be supporting the wider team with requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

As a Supervisor with Orbit, you will be responsible for the following:

- Supervision of contract activities, ensuring maximum productivity, profitability, and satisfaction through effective resource utilisation & planning.
- Monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets.
- Compiling management reports on operational activities, initiatives, and performance.
- Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.
- Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.
- Manage employees’ performance, coach and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implement individual or group training where required.
- Monitor and maintain all supplied company assets, including operatives’ vans, van stocks, material purchases, tools, plant hire, uniform and PPE. Utilise reports available to administer this task.

Role Criteria:

- Previous experience managing/supervising a team
- From a trade background with knowledge in all core trades
- Full UK driving license
- Able to work well independently
- Good IT Knowledge

Benefits we can offer you
- 25 days annual leave plus bank holidays
- Refer a friend policy
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Company Van and Fuel Card

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Mears Group is a disability confident employer and we recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

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