Trainee Tram Driver

5 months ago


London, United Kingdom First Tram Operations Full time

**Who are we?**

Tram Operations Limited (TOL) is a FirstGroup subsidiary that is proud to operate the London Trams service for Transport for London (TfL). The tram service with its 39 tramstops provides inter-urban, cross-borough services, in Southwest London, for customers travelling between Wimbledon and New Addington or Beckenham Junction and Elmers End to Croydon.

London Trams provides excellent connectivity with 7 National Rail stations in the region, such as East Croydon, Wimbledon, Elmers End and Beckenham Junction. The system also connects with many bus routes.

With over 22 million passenger journeys a year, London Trams has some of the busiest routes in the country, operating over 4,200 services each week across the tramway. Travelling with trams is environmentally friendly and seen as relaxing, fast, and efficient with excellent travel connections.

As a business we operate in a very open and supportive culture.

**First Tram Operations** is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

**About the job**

We are delighted to announce that the opportunity has arisen for a number of Trainee Tram Driver positions.

This is the start of an exciting journey towards becoming a Tram Driver, beginning as a trainee, where you will spend up to 14 weeks learning the rules, gaining the knowledge and of course, driving our trams.

You can expect many different challenges along the way, and it's not just about driving trams - at Tram Operations we are committed to outstanding Customer Service at all times and you will act as an ambassador for the Company. You should have a proactive approach to managing disruption and emergency situations should they arise. Your communication skills will play a vital part as a tram driver, where you will be expected to make PA announcements to keep our passengers informed at all times. You will also need to prove you are serious about safety and that you are able to follow rules and procedures along with a work ethic that delivers a day in, day out professional performance.
- Please note, these vacancies are recruited to over a longer period of time._

**As a minimum, you will need to have**:

- The ability to work under pressure
- Experience of working with rules & procedures
- Flexibility to undertake shift work & unsocial hours
- A customer-focused approach
- Able to travel from your residence to Croydon depot within one hour
- Hold a current, full manual UK driving licence (with no more than three points)
- Possess three GCSE qualifications A-C or equivalent

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.


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