Senior Corporate Travel Advisor, Frosch, Hybrid

3 months ago

London, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Who are FROSCH?** FROSCH is a Chase company who focus on deluxe leisure and corporate travel globally. We are a travel organisation that excel in exceptional service in global travel management and luxury vacation planning. FROSCH partner with multiple large organisations, sports teams and celebrities across the globe to help support them with their travel needs. Frosch is ranked as one of the top 15 travel management companies in the world so come and be part of the family

As a Senior Corporate Travel Consultant at FROSCH in our Corporate team you will deliver first class customer service whilst utilising your solid SABRE skills to manage the travel arrangements of our premier clientele from initiation to completion. This would involve coordinating air travel, hotel/car rentals and any other arrangements required by the clients.

**Responsibilities**:

- You will arrange all elements of business travel from initial request to completion for corporate account clients and preparing and distributing clients’ travel documents
- Consistently be providing best-in-class customer service that exceeds clients’ expectations and projecting a positive attitude with high energy, diplomacy, and creativity in work strategies
- Show your initiative and develop relationships with clients to improve their overall service level and working with a team to ensure worldwide coverage for clients
- Enjoy participating in operational projects, trainings, and functions as appointed by your manager or team lead
- Utilising Global Distribution Systems (GDS) Sabre or Apollo to arrange appropriate segments of travel including car, hotel, air, and rail
- Be effective in communicating operating standards, protocols, and core values to suppliers and clients appointed to specific arrangements
- Utilising proprietary and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance, and savings documentation

**Required Qualifications, Capabilities and Skills**
- Extensive, recent experience as a Corporate Travel Consultant/Agent or within an equivalent position is required
- Extensive experience of full functional use with Global Distribution Systems (GDS) such as Sabre or Apollo is required
- Extensive expertise of domestic and international airports and cities, as well as their inherent logistics as it relates to business/corporate travel is required
- Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)

**What you will get in return**

In return we offer a range of compelling benefits including salary, pension, 35 hour working week, 25 days annual leave + statuary holiday, a fantastic employee referral bonus scheme as well as personal growth and career development.

**This role will be on a shift basis over 35 hours per week, Monday - Friday either 0800 - 1600 or 1000 - 1800**

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**
FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people — all in service of Chase's core mission to help customers make the most of their money.

For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best-in-class talent who are passionate, entrepreneur

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