Medical Receptionist
4 days ago
Undercliffe surgery is a busy, forward thinking practice in the heart of Heckmondwike.
We are currently looking for an apprentice to join us as a medical receptionist whilst completing a Level 2 customer service apprenticeship.
We are a friendly dynamic team made up of four GP Partners, three Salaried GP's, one Advanced Care practitioner, three Practice Nurses, three Healthcare assistants in addition to Secretarial, Admin and reception teams.
We are a patient centered practice, the care and well being of our patients is at the core of everything we do.
**Working Hours**:
Monday - Friday - 7 hours daily (a total of 35 hours per week)
**Weekly Wage**:
£168.35
**Skills Required**:
- Basic inputting/keyboard skills
- Good verbal communication skills
- Good telephone manner
- Ability to produce work of a high standard and with attention to detail
**Qualifications Required**:
At least a minimum of functional skills in Maths and English
**Employee Benefits**:
eligible for the NHS pension scheme
**Future Prospects**:
possibility of a permanent role on upon completion of the apprenticeship
**About the training**:
Upon successful completion of the apprenticeship programme, you will achieve a Level 2 or 3 certification and can join the Institute of Customer Service as an individual member at a professional level.
If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.
Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.
You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA).
As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption.
**Job Types**: Full-time, Apprenticeship
**Salary**: £4.81 per hour
Schedule:
- Monday to Friday
Application question(s):
- Are you or your household members registered with the practice (practice policy is that employees and members of thier household cannot be registered with the practice)
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