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Trainee Sales Support

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Cirencester, United Kingdom Siamo Group Full time

How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales role will be supporting the external sales account managers becoming responsible for the sales order process where you will be targeted and rewarded with a bonus scheme.

This Sales Support role provides a fine blend of account management, quoting, administrative tasks and managing key relationships from order through to delivery.

This role is initially a 12 months fixed term contract but for the right talent this position can go permanent.

**Our Clients Package Being Offered**:

- £22,000.00 - With OTE’s £25,000.00+
- Minimum £3,000.00 Bonus Scheme which is paid monthly
- Hybrid Working Pattern Offering 2 Days WFH
- 25 Days Annual Leave + Bank Holidays
- Private Medical Insurance
- 5% Pension Scheme
- Free Onsite Parking

**This Sales Support opportunity will provide you with the following responsibilities**:

- Manage customer quotes and aftersales queries
- Working closely with the External Sales Account Managers
- Manage receipt of Purchase Orders from clients including Quality Checks and Error Resolution
- Acquire and keep an up-to-date knowledge of systems and processes
- Ensure the CRM System is used and updated
- Assist with the refunds process for customers, dealt with efficiently and effectively
- Conduct client invoice reporting
- A previous exposure supporting a sales function or customer service is essential
- A previous experience within IT would be advantageous however, not essential
- A confident communicator with the ability to converse accordingly
- A willingness to learn and develop
- High attention to detail and an ability to work with accuracy
- Naturally self-motivated with the confidence to work to targets
- Team player with a collaborative mindset

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Flexitime
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Cirencester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person