Parts and Logistics Co-ordinator

3 weeks ago


Tewkesbury, United Kingdom Mitie Full time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Agile working, so mix of home and office, mainly home. Visits to Whitley, Tewkesbury and from time-to-time travel to attend Field Engineer Meetings.

**Job objectives and responsibilities**

**The Parts and Logistics Co-Ordinator (Cornerstone Account) will be responsible for ensuring all reactive and pro-active works requiring parts are delivered within SLA. They will be responsible for building relationships with all keys stakeholders that form the Eco system for Spare Part Management and Logistics, these include but not limited to, suppliers, stores facilities and logistics chain. Co-Ordinator will also be responsible for updating Maximo 7.6 and liaising with our customer. They will also build knowledge around the management and ordering of Locks and Keys for our internal and external customers. This is a secondary role but required when covering holiday and leave absences of peers.**

**Main duties**
- Ensure stock levels of all parts, critical and non-critical are kept at appropriate levels to meet demand and Service Level Agreements.
- Manage requests for parts from engineers in a timely manner and keep them updated on the progress of their order.
- Ensure Incident Management team are kept updated with regards to all faults P1-P5 that are outstanding due to parts requirements.
- Manage our customers' expectations (Cornerstone) in a timely manner with regards to all incidents that require parts.
- Raise Purchase Orders to suppliers via SAP.
- Phone/E-Mail suppliers for quotations based on materials required by our engineering team.
- Chase through payments so suppliers accounts are kept in credit.
- Update Maximo 7.6 and liaise with the customer on ticket updates.
- Submit monthly figures to the ORM slide pack for the previous month showing trending.
- Support the Spares & Logistics Co-Ordinator during annual leave periods.

**Person Specification**

They must have the following:

- Have a good knowledge of the Microsoft Packages (i.e., Excel, PowerPoint etc.)
- Have a good knowledge of SAP.
- Excellent communications skills both written and spoken with good presentation skills.
- Comfortable when dealing with internal and external customers.
- Be able to work under pressure and meet deadlines within set criteria.

Documents
- Spares and Logistics Co-Ordinator V1.0.pdf (68.73 KB)



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