Customs Clerk
7 months ago
**The Role.**
You will be working within the Customs Department assisting in the management and shipments of goods from/to around the world. On a day to day basis you will:
- Receive paperwork from customers or hauliers and review those documents and prepare a customs entry within our operating system.
- This may also involve using the different ports systems for inventory linked shipments such as Destin8, CNS, Motis and others to create the necessary links from their systems to our customs entry.
- Ensure we have relevant authorities from all customers to clear goods on their behalf as direct representatives.
- You will also follow any standard operational procedures that maybe in place for any specific customer.
- If any Duties or Taxes are due on the shipment you should ensure this is communicated to the customer at the earliest opportunity and that funds are collected prior to ourselves paying HMRC or us releasing the shipment.
- When forwarding the quotations to any client by the agreed means of communication ensure that BIFA Terms and Conditions are always mentioned in the body of the quotation.
- Pass invoices relevant to the shipment provided that they are at the agreed rates, or query invoices accordingly and send copies to our accounts.
**Responsibilities**
- Offer and maintain good Customer Service to ensure that client’s requirements are completed to the expected company standard.
- Complete all aspects of work in accordance with instructions from Senior Management.
- Prioritize the work given then complete any required tasks.
- Know, understand and implement all office routines.
- Know, understand and implement the systems relating to the mode of transport.
**Requirements**:
- An ability to use ones initiative, common sense and to be proactive.
- Good interpersonal and communication skills.
- Ability to negotiate effectively with customers and suppliers.
- Be flexible and have a willingness to get involved in all aspects of the day to day business.
**Salary**: £25,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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