Customer Service Planner

5 months ago


Dartford, United Kingdom Morgan Sindall Property Services Full time

**

**Permanent - Full Time**

We have an exciting opportunity for a Customer Service Planner to join us at our hub in Dartford.

**About the Role**

Working on our 10-year contract with Moat Homes, you will work with a team of planners to ensure all repair jobs have an allocated appointment in line with our Service Level Agreement, whilst liaising with Clients, Tradesmen, Supervisors and Managers. Using our MSi system, you will appoint jobs to operatives based on availability and skillset, ensuring customers are kept up to date on the status of their repair as well as booking follow-on jobs for operatives when contacted from site.

**About You**

**Benefits**
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
- Eye Care Vouchers



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