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Customer Service Advisor

3 months ago

Haywards Heath, United Kingdom Page Personnel Finance Full time

You'll be handling inbound and outbound calls, managing customer expectations and hitting KPIs

**Client Details**

Our client based in Haywards Heath are looking for a new Customer Service Advisor to join their customer service team.

**Description**

**The Main Responsibilities for a Customer Service Advisor**
- Admin tasks
- Managing inbound and outbound calls
- Follow all data protection security
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times

**Profile**

**The Successful Customer Service Advisor will**
- Work well under pressure
- Motor insurance experience
- Working in a customer services environment
- Complaint handling
- Customer focused
- Able to work on your own initiative and as part of a team
- Desire to learn and develop through continuous training
- Confident in presenting complex information in a clear and concise manner
- Emphasis on attention to detail and accuracy

**Job Offer**

**Whats on offer**:

- Monday
- Friday
- Hybrid working
- £21,000