Experienced Dealer

6 months ago

London, United Kingdom Grosvenor Casino Full time

**Company Description**
Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

With the biggest poker room in the UK, two floors of live gaming as well as an engaged & welcoming team, what’s not to love?

Join our elite gaming team today, during this exciting time of positive change & great opportunities.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

As an experienced dealer you will:

- Acknowledge, welcome and assist customers in gaming
- Understand the games, payouts and who are our high value members
- Connect with first time customers, explaining how the games are run
- Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
- Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

Salary ranges from £30,992 - £36,878 per annum depending on experience (full time).

As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.
**Qualifications**
- A fantastic personality
- Holder of a PFL
- Collaborate and work as part of the wider casino team
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
- Applicants must be 18+ & have right to work in the UK
- Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months (Terms & conditions apply).

**Additional Information**
LI-TC1 #LI-Onsite
- **
Competitive Salary**: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- ** Fantastic Rewards Package**: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- ** Induction for Success**: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- ** Learning and Development**: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
- ** Exciting Project Work**: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- ** People-Focused Culture**: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- ** High-Performing Culture**: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- ** Emphasis on Growth**: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

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