Hotel Administrator

'''Duties'''
- Greet and welcome guests upon arrival
- Provide excellent customer service and address guest inquiries and concerns
- Assist with check-in and check-out procedures
- Handle reservations and manage room assignments
- Ensure the cleanliness and maintenance of the reception area
- Answer phone calls and direct them to the appropriate department or individual
- Maintain a professional and friendly demeanor at all times

'''Skills'''
- Strong guest service skills with a focus on hospitality
- Ability to communicate effectively in multiple languages (multilingual)
- Previous experience in a hotel or hospitality setting is preferred
- Bilingual proficiency is a plus
- Excellent phone etiquette and communication skills

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the organization.

**Salary**: £10.00-£11.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Overtime
- Weekend availability
- Weekends only

Supplemental pay types:

- Performance bonus

**Experience**:

- Administrative: 2 years (required)

Ability to Commute:

- Nairn (required)

Ability to Relocate:

- Nairn: Relocate before starting work (required)

Work Location: In person