Maintenance and Facilities Manager

3 weeks ago

London, United Kingdom GB Maintenance Full time

Seymour Housing Co-operative is a registered provider of social housing based in central London and we are looking for an experienced Maintenance and Facilities Manager. You will be part of a dynamic team of office staff and committee members who manage a property portfolio of 88 homes across three diverse London locations.

Position: Maintenance and Facilities Manager
Location: Central London (W1H) with occasional remote working
Hours: 21 hours per week, normally over 3 days. Some evening work required (on average 2 evenings per month some of which will be attending online meetings)

**Salary**: £37,261 - £44,539 pro rata based on the hours worked (NJC SCP 31-38 dependent on experience)
Contract: Permanent

Closing Date: 13/04/2023

**The Role**
This important role is responsible for managing the efficient maintenance and repairs to the Co-op's buildings, garden, and equipment, within agreed budgets and in-line with the Co-op's Maintenance Policies and Lease terms.

You will be a core member of our in-house Housing team. Supporting approximately 100 residents across two locations in Central London (Marylebone) and one in East London (Whitechapel). You will work in close collaboration with the Co-op's Management Committee and help to facilitate the Maintenance subcommittee.

This is a key post in ensuring the Co-op's ambitions to provide high quality homes and services for our members are achieved, and that our properties are maintained in a safe and reasonable manner, in accordance with Health and Safety requirements and the changing needs of our members.

Your main duties and responsibilities include:

- Managing an efficient maintenance and repair service: working within and helping to shape the maintenance budget in accordance with Seymour Housing Co-op's policies.
- Liaising with contractors and tenants to ensure a smooth operational workflow and ensure that the Co-op's properties are maintained in a safe and reasonable manner, in accordance with H&S and legal requirements.
- Participating in the management and development of maintenance policies, systems, and procedures, looking for ways to modernise and improve the efficiency of the operations, including the use of technology.
- Overseeing the management of contractors and suppliers working in various trades, including the tendering and contracting process.
- Developing and managing the planned and cyclical improvement programmes from initial survey, financial scoping, appointment of contractors, risk assessments, budget monitoring, snagging and tenant liaison.
- Setting and managing the maintenance budget in consultation with the Co-op's Treasurer and Committees, focusing on achieving the best value-for-money.
- Providing cover for and collaborating with other Co-op staff, as needed.
- Providing regular reporting to the Management Committee on maintenance activities, service levels, KPIs and budget, including commissioning specialist reports when required.

**About You**:
You'll have previous experience of:

- Working within a housing maintenance and repairs environment
- Managing external contractors, including setting up and agreeing contracts, finance and performance management.
- Financial management, including budget setting and monitoring of expenditure.
- Reviewing and developing maintenance policies and procedures.

You will also have working knowledge of tenants' rights and responsibilities regarding maintenance.

Your thinking will be strategic, with the ability to plan for the medium term, as well as on an immediate basis.

You will be a results-focused individual, with the ability to work at pace, self-motivate and able to manage stakeholders, while ensuring adherence to high standards and quality of work. You should also be proactive, have excellent time management and prioritisation skills.

With strong communication skills, you will be able to work cooperatively within a complex organisation with a wide range of internal and external stakeholders, and develop and manage relationships with support functions, stakeholders and third-party suppliers.

You will be comfortable working with Windows computers and the Microsoft Office Suite (i.e., Excel, Word, PowerPoint, Outlook) and the use of databases.

**What we'll offer**
- As well as the exciting opportunities this role presents, we also offer some great benefits including:

- 25 days' holiday each year, increasing to 30 days' holiday after 5 continuous years' service.
- Access to training and development opportunities.

As a diverse Social Housing organisation, we want our staff community to represent the diversity of our vibrant city. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

**How to apply**

REF-203 948

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