Ecommerce Finance Associate

4 months ago

Southampton, United Kingdom Garmin (Europe) Ltd Full time

Ecommerce Finance Associate

Office Based - Southampton - Monday to Friday, 08:30 - 17:30 (Hybrid after probation period)

£27,540 per annum

All applicants must have Right to Work in the UK, please note Garmin do not offer Sponsorship.

About Us

Here at Garmin, we love what we do - fueling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years.

The Role;

Key Duties & Responsibilities;
- Assist in overall monitoring, management and development of the EMEA web shop outsource centre
- Reconciliation of web payment transactions and preparation of related bank recs.
- Review of Fraud queue/rules and resolution of issues
- Allocate, process and respond to chargeback requests
- Manage the refund process, including using More4Apps
- Liaison with Garmin global IT/Web Teams sharing knowledge/improvements
- Liaise closely with Product Support Manager and Teams
- Liaise with external partners, such as Adyen, Barclays, Paypal Process and respond to chargeback d validation issues
- transaction notes to be entered. I only went into detail on them because I
- Drive improvement projects and efficiencies to develop role/team for future growth in weekly project review meeting with AR Manager and Financial Controller

**Amazon 50%**
- Application of customer payments to Oracle from Receipt Sheets
- Post chargebacks onto Oracle customer Account
- Use Amazon Vendor Central to manage chargeback process
- Review and clear RMA Chargebacks/Credits
- Close liaison with Amazon sales admin team to resolve any issues / disputes / queries
- Attend and contribute to bi-weekly Amazon One finance meetings

**Other**
- Support finance department on other areas including sales reporting
- Other duties as requested by the Accounts Receivables Manager

Education & Experience;
- Good communication and analytical skills
- Experience with Microsoft Excel to an intermediate level at minimum
- Experience with Oracle desirable

What we can offer you;
- Enhanced Pension
- Enhanced Maternity/Paternity
- Enhanced Holidays
- Employee Share Scheme
- Private Medical / Dental
- Discounted Products

**Job Types**: Full-time, Permanent

Pay: £27,540.00 per year

**Benefits**:

- Additional leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?

Work Location: In person

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