Night Porter

a Night Porter

Overnight, critical work is underway whilst our guests enjoy the facilities and sleep easy. Your role as Night Porter is to take responsibility for the hotel during the night shift. You will be required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy. You will be expected to assist guests with their luggage, be a point of contact for our guests and other responsibilities to ensure all requirements are met during our guests stay. You direct all telephone enquiries and provide room service during the night shift. You will be passionate about hospitality. You will be organised, an excellent communicator, a hands-on person who has excellent attention to detail. It is necessary to have experience working in a front office department of a hotel of comparable quality, and it would be beneficial to have previous experience working with Opera. Night Porters must have passion for hospitality and deliver service with a smile.

**Duties**:

- Maintain cleanliness and orderliness of the premises, including common areas, hallways, and restrooms
- Empty trash bins and dispose of waste properly
- Sweep, mop, and vacuum floors
- Clean windows, glass surfaces, and mirrors
- Dust furniture and fixtures
- Restock supplies in restrooms and common areas
- Assist with moving furniture or equipment as needed
- Report any maintenance issues or safety hazards to the appropriate personnel

**Requirements**:

- Excellent phone etiquette and communication skills
- Ability to work independently and efficiently
- Attention to detail and a strong work ethic
- Physical stamina to perform cleaning tasks throughout the day
- Ability to follow instructions and adhere to safety protocols

Join our team as a Porter and contribute to creating a clean and welcoming environment for our customers and staff. As a Porter, you will play a vital role in maintaining the cleanliness of our premises. This position requires excellent phone etiquette and the ability to communicate effectively with customers and team members.

In addition to competitive pay, we offer opportunities for career growth within our organisation. If you are reliable, dedicated, and take pride in your work, we would love to hear from you.

**Job Type**: Part-time

**Salary**: £12.96 per hour

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Weekends only

Supplemental pay types:

- Bonus scheme
- Tips

Ability to commute/relocate:

- Helston: reliably commute or plan to relocate before starting work (required)

Work Location: In person