Maintenance Administrator

This is a perfect opportunity for an experienced administrator to join a market leading organisation.

You will join a dedicated team who are responsible for delivering the best service to some of the UK’s leading organisations.

This is a varied and interesting role and will suit someone looking to establish a career within a growing business. You must be exceptionally well organised and IT literate, with a 'can do’ attitude and you should thrive working within a busy and successful,vibrant team.

**Working hours - Monday to Friday : 9am
- 5pm**

**The Role**:

- You will join a team responsible for (but not limited to) the day to day service delivery forour key account clients
- Processing works from enquiry to aftersales care
- Assisting the Specialist Services Management team
- Coordinate incoming customer requests in a timely and organised manner
- Keeping accurate site records
- Liaising with all operational functions and departments to provide customer support and service
- Administration duties
- Responsible for ensuring all completed jobs are invoiced in the appropriate month with required paperwork
- Delegating work to engineers and sub-contractors, and managing their workload, output, diary management and ensuring they have the equipment required to carry out their tasks

**Requirements**:

- Customer service experience within an office environment
- A passion for delivering excellent customer service
- The ability to form excellent working relationships with clients
- An interest in helping to develop and improve processes
- The ability to prioritise workloads and adapt organisational skills to ensure the business runs smoothly
- IT literate; with a strong working knowledge of Microsoft Office
- Proactive, logical and methodical, with a 'can-do' attitude and a willingness to learn
- Excellent communication and customer service skills