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Student Records Administrator
4 months ago
**Student Records Administrator**
**(**
**Job Number**:
**23001421**
**)**
Academic Office
Grade 4: - £23,144 - £24,533 per annum
Open-Ended/Permanent - Full Time
**Contracted Hours per Week***: 35
**Working Arrangements***: Hybrid working
**Closing Date***: 04-Sep-2023, 5:59:00 PM
**Disclosure and Barring Service Requirement***: Not Applicable.
**The University**
At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other.
Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.
We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here
**The Role and the Department**
Student Registry is part of the Academic Office. The Academic Office provides a professional administrative support service to staff, students and potential students of Durham University.
The Academic Registrar is the head of the department and is responsible to the Pro-Vice Chancellor (Education) for its management. The following services fall under the remit of the Academic Office:
- Curriculum, Learning and Assessment
- Student Immigration and Funding
- Student Registry
All of the services are based at the Palatine Centre in Durham City.
Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification.
- The Student Records Administrator is based in the Student Records Team in Student Registry but also provides support to the other teams during peak periods, including the Exam and Student Services Teams. The role will focus on improving the quality and accuracy of student records, liaising with staff and students as appropriate. The Student Records Administrator also provides advice and guidance to staff and students on student related processes, including enrolment and registration. They also handle enquiries from staff and students and troubleshoot issues raised as a result. The role also provides cover at the Palatine Centre Student Service Advisers desk on a rotational basis. Working in conjunction with other members of Student Registry, the Student Records Administrator provides a high quality service for students, staff and external customers.
**Working at Durham**
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
- 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year.
- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
- Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
- There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
- The opportunity to take part in staff volunteering activities to make a difference in the local community
- Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
- We offer generous pension schemes.
**Durham University is committed to equality, diversity and inclusion.**
Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.
As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of
