Television Licence Field Officer

6 months ago

Worcester, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Worcester area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary.
- You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the WR postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000.
- Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Worcester
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent

  • Sales and Growth Professional

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Field Sales Solutions Full time

    Job SummaryField Sales Solutions is seeking a highly motivated Category Sales Development Manager to drive sales growth in the Electrical Beauty and Skin Care category. The successful candidate will have previous field experience, excellent communication skills, and a passion for sales and brand portfolio.About the RoleAs a Category Sales Development...

  • Category Sales Development Manager

    6 months ago

    Worcester, United Kingdom Field Sales Solutions Full time

    Field Sales Solutions has an exciting opportunity for you to join them as a  Category Sales Development Manager! Are you articulate, tenacious and action driven? If so, then we want to hear from you! We are Field Sales Solutions, a well-respected and leading field marketing company with various accolades, including the 3 times winner of the FMBE Field...

  • Category Sales Development Manager

    3 weeks ago

    Worcester, Worcestershire, United Kingdom Field Sales Solutions Full time

    Company OverviewField Sales Solutions is a leading field marketing company with a reputation for excellence. We work in partnership with top brands, including Procter & Gamble, to deliver impactful sales solutions.Salary and BenefitsA competitive salary of £27,300 p.a., plus up to 15% bonus, company car, and fuel card make this an attractive opportunity.Job...

  • Field Care Supervisor

    6 months ago

    Worcester Park, United Kingdom Alina Homecare Full time

    Alina Homecare are now looking to appoint a Field Care Supervisor to join our fantastic team based in Epsom. We are growing as a business and as a result now have a great opportunity for somebody who is passionate about care who wishes to progress with a genuinely caring company. **Job Role** We are looking to recruit an experienced field care supervisor...

  • Field Sales Representative

    6 months ago

    Worcester, United Kingdom Midland Workshop Supplies Ltd Full time

    **About us** We are an industrial supply company based within the West Midlands. We supply a wide variety of workshop tools and consumables and have been trading over 25 years. Our target market is a selection of Engineering, Maintenance, Rail, Plant Hire, Automotive and Commercial companies. Your primary job role will be to open new accounts and promote...

  • Field Service Engineer

    2 weeks ago

    Worcester, United Kingdom GMP Recruitment Ltd Full time

    GMP Recruitment are currently recruiting for a Field Service Engineer for our prestigious client based in Worcester. This a Temp to Perm role and to start in the New Year Jan 2025. Duties: · Conduct installations and servicing on site * Ensuring we are punctual and driven to carry out high quality work. * Pro-actively learn and understand the products...

  • Field Service Engineer

    3 weeks ago

    Worcester, United Kingdom CV-Library Full time

    GMP Recruitment are currently recruiting for a Field Service Engineer for our prestigious client based in Worcester. This a Temp to Perm role and to start in the New Year Jan 2025. Duties: · Conduct installations and servicing on site * Ensuring we are punctual and driven to carry out high quality work. * Pro-actively learn and understand the...

  • Field Merchandiser

    4 days ago

    Worcester, Worcestershire, United Kingdom Smiths News Full time

    Join Our Team:We are seeking a highly skilled and flexible individual to join our field team as a Tactical Merchandiser. As part of our team, you will be responsible for providing exceptional merchandising services to our customers across a geographic area.About the Role:This is a flexible, part-time position that requires a Full UK Driving licence and use...

  • IT Field Support Specialist

    4 weeks ago

    Worcester, Worcestershire, United Kingdom Connexa Full time

    **Field Engineer Opportunity**At Connexa Technology, we are seeking a skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for overseeing new customer site installations and providing ongoing maintenance for digital solutions across various locations.**Key Responsibilities:**Lead and manage the installation of digital...

  • Office Assistant

    6 months ago

    Worcester, United Kingdom Gas Care Plumbing & Heating Ltd Full time

    Job Summary: **Responsibilities**: - Perform general office tasks such as filing, data entry, and managing correspondence - Organise and schedule appointments - Assist in the preparation of regularly scheduled reports - Maintain office supplies inventory and place orders when necessary - Handle phone calls and queries with professionalism and courtesy -...

  • Field Service Technician

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Air Products Full time

    About UsAir Products is a leading global supplier of industrial gases and related equipment. With over 80 years of experience, we deliver innovative solutions that help our customers achieve their goals.Job SummaryWe are seeking an experienced Field Service Technician to join our team in the UK&I. The estimated salary for this role is £50,000 - £60,000 per...

  • Security Officer

    6 months ago

    Worcester, United Kingdom Fallow Management Ltd Full time

    We require a security officer for our site in Worcester town centre, comprising of bars and restaurants. Main duties will be to monitor and safeguard staff, visitors, contractors and goods as part of the site management and maintenance team to support the retailers who also have their own security. SIA door supervisor licence is essential for this...

  • Field Service Engineer

    2 weeks ago

    Worcester, United Kingdom Major Leeds Manufacturing Full time

    Role - Field Service Engineer Location – Birmingham, Coventry, Worcester, Cheltenham, Oxford (Covering UK Wide) Hours – Monday to Friday (Days) Package - £40k plus Door to Door pay (OTE £60k) Benefits – Company Car (BMW or Audi), Fuel Card, Fully Expensed, Full Product Training The Company The Business are one of the Worlds biggest names in the...

  • Field Service Engineer

    2 weeks ago

    Worcester, United Kingdom CV-Library Full time

    Role - Field Service Engineer Location – Birmingham, Coventry, Worcester, Cheltenham, Oxford (Covering UK Wide) Hours – Monday to Friday (Days) Package - £40k plus Door to Door pay (OTE £60k) Benefits – Company Car (BMW or Audi), Fuel Card, Fully Expensed, Full Product Training The Company The Business are one of the...

  • Security Officer

    6 months ago

    Worcester, United Kingdom Premier Support Services Full time

    **We are looking to recruit 1 x Security Officer.** **06:00 - 18:00 Friday to Sunday.** **SIA licence required.** **Pay Rate £11:77** **Manufacturing Environment** We are seeking a professional Security Officer with a Valid SIA License to work at one of our client's premises, you will be a lone worker so experience in a similar role is an advantage...

  • Office Administrative Assistant

    6 months ago

    Worcester, United Kingdom Specialised Security Systems Ltd Full time

    **About us** Specialised Security Systems Ltd is a family owned business that has been trading since 1981. We are NSI Gold & BAFE approved to offer installation & maintenance to Intruder & Fire Alarms, CCTV Systems, Access Control Systems, Emergency Lighting & Fire Extinguishers. We offer a friendly and professional service to our clients. **Job...

  • Field Care Supervisor

    6 months ago

    Worcester, United Kingdom Helping Hands Full time

    Location: Worcester The Role: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer...

  • IT Field Engineer

    1 month ago

    Worcester, Worcestershire, United Kingdom Connexa Technology Limited Full time

    Job Title: IT Field EngineerRole OverviewAs an IT Field Engineer, you will be responsible for overseeing new customer site installations and providing ongoing maintenance for digital solutions across various locations. You will manage both hardware and software elements, ensuring seamless installations of self-service kiosks, server infrastructure, and...

  • Security Officer

    6 months ago

    Worcester, United Kingdom Smart Recruit Online Full time

    What are you looking for in your next employment? Career progression, qualification opportunities or to be a** Security Officer at a supportive company?** Well look no further! **We are hiring Security Officers that deliver the highest levels of customer service, working a 4 on 4 off shift pattern.** **Your responsibilities will include**: - Monitor...

  • Income Officer

    1 month ago

    Worcester, United Kingdom CV-Library Full time

    Income Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service...