Debrief Administrator

We have an excellent opportunity to join our team in Warrington as a debrief administrator. In this role you will be responsible for ensuring all warehouse and driving teams are debriefed and to escalate any problems with loads - contributing to the smooth and productive running of the depot.

**Duties and Responsibilities**
- Liaising with drivers and helping them out on the road to ensure customers are receiving goods inline with our customer service standards.
- Using computer system and internal systems.
- Stock searches both manual and via CCTV review
- Liaising with customers to provide updates and resolving issues, professionally and with excellent customer service skills.
- Managing any driver or delivery issues during the shift
- Internal communications with teams and depots
- Preparation of paperwork for the next shift
- Updating and maintaining records on inhouse system and excel
- General administration tasks to support the depot

**Skills and Experience**
- Previous experience in a transport environment is desirable.
- Ability to work under pressure and to deadlines.
- Problem solving skills.
- Good working knowledge of excel, and the ability to learn new IT systems.
- Resilient and confident.
- Excellent communication skills, both written and oral.

**Job Type**: Permanent

**Salary**: £24,000.00 per year