Gynaecology Endoscopy Clerk

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**The Gynaecology Out-patients Department is looking for a flexible individual to provide a comprehensive administrative service to the Gynaecology, Colposcopy and Hysteroscopy Unit.**

The successful applicant will have established administrative skills and a flexible and positive attitude to their work. You will have good communication skills and able to demonstrate an understanding of the importance of confidentiality together with excellent organisational skills. Previous NHS experience would be advantageous. You will need the ability to use G2 dictation.

**Main duties of the job**:
Communicate professionally and effectively with patients/carers, the general public and all internal and external agencies both verbally and non-verbally in a timely manner.

Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/ carers.

Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.

Meet and greet external visitors to the department in a professional and polite manner.

Attend and contribute to departmental meetings, team briefs etc.

Promote a working culture that improves quality and efficiency within the department.

To support the management team with the identification of more efficient ways of working within area of responsibility.

To comply with all Trust and department policies and procedures

**Working for our organisation**:
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Audio transcription and word processing skills to RSA level III or equivalent
- BTEC or equivalent level of knowledge on a range of trust policies and management procedures

**Knowledge, Skills, Experience**:
**Essential criteria**:

- Excellent communication skills
- Experience as a medical secretary
- G2 Dictation skills

**Desirable criteria**:

- Previous NHS experience
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**: