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Reuse Business Support Administrator

4 months ago

Daventry, United Kingdom The Air Ambulance Service Full time

**Role overview**
- Role: Reuse Business Support Administrator
- Hours: 37.5 hours per week
- Salary: £21k to £23k per annum
- Location: Daventry
- Closing Date: 26th June 2023

**A bit about us**:

- We save lives, be it the Emergency or Children’s Air Ambulance, our Helicopters and operations teams ensure we are with people in their upmost time of need. To keep our helicopters flying, our retail shops, fundraising teams and volunteers raise the much-needed funds required.
- You can be a part of this great cause

We are recruiting for a reuse business support administrator, based full time at our warehouse in Daventry with occasional field work.

**About the role**:
**Responsibilities**
- Making prospective supporter phone calls and follow up calls
- Identify, research & generate new clothing bank locations
- Source, scope & develop multi-site partnerships
- Reporting to management and providing support to the Reuse Clothing Bank Team
- Processing, editing, and formatting reports and documents. Maintaining databases.
- Support the preparation of and follow up of events. Including occasional attendance to support the team
- Support in the creation of any marketing materials required relating to events

**Person Specification**
- Excellent customer service and telephone manner
- Excellent communication and English language skills, both oral and written
- Strong Microsoft Word, Outlook, Excel and PowerPoint
- Highly organised able to multitask

**Experience**

**Essential**:

- Highly competent (and confident) in making external phone calls
- Use own initiative and manage own workloads through effective prioritising and time management
- Corresponding both in person and over the telephone with people at all levels, including managers, team and customers

**Desirable**:

- Event and Marketing experience
- Experience working on projects to a timely manner
- Sales experience advantageous

Working for The Air Ambulance Service entitles you to a great benefits package which includes the following:

- Company pension after qualifying period
- 25 days holiday a year plus all Bank Holidays and paid ‘Birthday Leave’ day each year
- On-site parking
- The Air Ambulance Service Charity Stores discounts
- Two days paid volunteering days each year to enable you to support a charitable organisation/community project of your choice
- Access to a dedicated confidential employee assistance hotline
- Blue Light Card membership
- Eye Care voucher
- Company sick pay upon eligibility (6 months service)

Environment
- TAAS is an inclusive working environment where Equality, Diversity, Inclusivity and Human Rights are guiding principles, individuals are respected and the value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
- We are on a journey to be the organisation of choice and provide opportunity for the most talented and driven people from diverse backgrounds
- As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Please note that we reserve the right to close this role early, should the hiring manager deem there to be enough suitable applicants

**Department**

Recycling

**Contract type**

Permanent

**Hours**

37.5

**Salary**

£21,000 to £23,000 (dependent on experience)

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