Support Administrator/minute Taker
4 months ago
**Post title**: Senior Business Support Officer
We have two full time temporary ongoing vacancies to provide high level business support to Children's Social Care.
These are busy and demanding roles, where you will need to demonstrate the ability to multi task and provide high levels of customer service. You will need a flexible approach to work and experience of dealing with competing demands and working to deadlines.
The hours of work are 8:45 - 5pm and will be initially based at Allendale Road in Byker before moving to a mix of office and home working. This employer has recently agreed a pay increase which will increase the hourly rate for this role to £12.93 per hour. There is also the possibility of these posts leading to longer term positions.
**Overview**:
**Responsible to**: Business Support Team Manager
**Job purpose**:
To provide comprehensive business and administrative support services to make sure that Directorate needs are met in line with the Cabinet’s vision, priorities and values.
**Main duties**:
The following is typical of the duties we expect you to carry out. It is not necessarily exhaustive and you may need to carry out other duties of a similar nature and level from time to time.
1. To take part in identifying and implementing business process improvements.
2. To contribute to the development, implementation, review and maintenance of business systems and processes.
3. To mentor, advise and give guidance to business support staff. This includes demonstrating duties and allocating and overseeing work as needed.
4. To deal with enquiries, including those of a complex and technical nature about the service and in line with our procedures and protocols.
5. To prepare documents, including correspondence, reports and management information as needed.
6. To work with nominated officers responsible for maintenance, repairs and security of designated buildings providing administrative support as needed.
7. To organise and contribute to skills transfer activities to support business continuity and to continually improve our service.
8. To give confidential, personal secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
9. To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
10. To give a professional and courteous reception service as needed.
11. To account for, reconcile and make sure of the security of stock, petty cash or cash equivalents in line with our Financial Regulations.
12. To promote and implement our equal opportunities policies in all aspects of employment and service delivery.
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £12.93-£14.70 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- minute taking: 1 year (required)
- Administrative experience: 2 years (required)
- Office 360: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: 6121313895313
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