Svp, Global Product Management

2 weeks ago

London, United Kingdom Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

SVP, Global Product Management - Digital Labs

The Mastercard Consulting team is a key revenue generator and differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end data-driven solutions for a diverse global customer base.

This role is responsible for Global Product Management of the Digital Labs Practice Group within the Mastercard Consulting Product organization. This includes:

- Full P&L ownership
- Determining and driving forward the Digital Labs Practice Consulting agenda and product road map
- Fostering nascent products (i.e. Innovation launchpads) and build from scratch new ones (i.e. Digital-first design) by organic growth or external acquisitions
- Aligning with D&S Segment leads, D&S Product Development and with the broader MA teams to identify future customer needs and build relevant end-to-end offerings
- Developing products which deliver a clear and measurable impact to our clients and to MA
- Ensuring successful GTM of the products through Mastercard’s sales teams
- Ensuring flawless delivery of the products and maintaining the highest standards of quality in our customer relationships
- Partnering with the Delivery team to build delivery capabilities to staff projects

**Responsibilities**:

- Accountability and end-to-end responsibility for delivering top and bottom-line success for the Advisors Consulting, Digital Labs Practice globally
- Effectively build and prioritize the product road map
- Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
- Lead, manage & develop a global team of product managers to drive capabilities, create development and career plans and stimulate a culture of high performing teamwork
- Build strong relationships across Mastercard at all levels
- Incorporate a Product Management discipline
- Ensure our solutions remain market leading/competitive
- Align regional requirements with product roadmap
- Managing relationships with a number of key start-up partners

Key attributes/skills needed
- BA degree (or equivalent) is required. MBA or MA is preferred.
- 10-15 years work experience and strong background in top Consulting firm
- Strong project management skills
- Excellent understanding of the “Fintech” / Digital and Innovation industry
- Ability to understand the real customer pain points and articulate clear solutions for these customers
- Financial Understanding - Ability to collect, analyze, and interpret data from financial systems, as well as the ability to execute a business case.
- An internal drive to exceed goals, change corporate paradigms, invent new strategies, and continually strive for career advancement
- Experience with large group dynamics and proven relationship skills. Strong influencing skills.
- Prior experience leading teams and interacting with cross-functional teams and influencing without authority
- Experience managing multiple stakeholders across the globe
- Strong verbal and written communication, presentation skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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